RE: SMA policy was: JAWS update now available
- From: "Jim Grimsby Jr." <jimgrims@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 24 Jun 2007 13:32:29 -0700
well the sad fact is here that nothing else performs as well as jaws.
nothing else has the flexibility of the jaws scripting langwige. n v d a may
at some point be an alternative but it is not now and I have been begging
for years for gw micro to include a scripting system in to window eyes
comparable to the jaws scripting langwige. window bridge which was a dam
fine alternative to jaws is gone so we are sort of stuck.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Chip Orange
Sent: Friday, June 22, 2007 11:08 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: SMA policy was: JAWS update now available
I agree that this policy is nothing short of highway robbery; why don't more
of us switch to something else??? That's a real, not rhetorical, question.
I guess it's because someone else paid for JAWS for us, and they won't pay
for something else if we tell them we (or they) made a mistake.
I'm trying to get tech support (via email with someone named Tracy), and I'm
becoming very frustrated with FS right now. Essentially no tech support,
ridiculous upgrade policies, and no payment plans for ownership makes me
wonder how FS got where they are???
Chip
Chip
------------------------------
Chip Orange
Database Administrator
Florida Public Service Commission
Chip.Orange@xxxxxxxxxxxxxxx
(850) 413-6314
(Any opinions expressed are solely those of the author and do not
necessarily reflect those of the Florida Public Service Commission.)
_____
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Alan Clendinen
Sent: Friday, June 22, 2007 5:52 AM
To: jfw@xxxxxxxxxxxxx
Subject: SMA policy was: JAWS update now available
I'm afraid the SMA policy is worse than what you describe. If you choose not
to keep your SMA current, and then one day you decide to buy a SMA so you
can upgrade to the latest JAWS update, Freedom Scientific will demand that
you pay for all of the SMAs that you failed to purchase. In other words, if
you did not buy an SMA that covered JFW versions 7 and 8, and then wanted to
upgrade to JFW version 9, they would require you to pay for a SMA that
covered JFW versions 7 and 8, and also pay for the SMA covering JFW 9 and
10. They don't care if versions 7 and 8 were buggy or that you did not
download them, you are expected to pay for those previous SMAs. I
experienced this situation when a couple of versions of JFW were
incompatible with the Windows Sticky-keys utility I have to use, due to
being one-handed. I couldn't use two versions of JFW because of this bug,
but FS still demanded I pay for the SMA covering those unusable versions
before I could get the SMA for the latest version in which the bug was
fixed.
Alan
Blake wrote:
I'm afraid it doesn't matter whether you install an upgrade or not. If you
buy an SMA, you're entitled to two consecutive upgrades.
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