I've seen them do it both ways--sending either the program or a link to it. Either way, it'll clean you out, and is the best way to avoid potential problems. This is the first time in 15 or 16 years I've run without any Norton products on my home machine. Those utilities were life savers a time or two, and I rather hope the separation won't be permanent. Ted -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of K Anderson Sent: Wednesday, February 07, 2007 6:45 PM To: jfw@xxxxxxxxxxxxx Subject: RE: Replacing Norton With Another Program I found the removal tool by searching for it via google.com. The following link was the first presented by google. http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/200503310816203 9 I don't know about Samantic sending the tool via E-mail. Hmmm, wonder if that option would include the graphical security code? Katrina -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Lisle, Ted (CHFS DMS) Sent: Wednesday, February 07, 2007 8:18 AM To: jfw@xxxxxxxxxxxxx Subject: RE: Replacing Norton With Another Program If Norton uninstalls cleanly (not always the case), there should be no problem. However, if you want to really eradicate it, Symantec can e-mail you a link to an executable that will remove every single trace. I don't have the URL handy, but the program is easy to use, and it works. Ted -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Chris Skarstad Sent: Tuesday, February 06, 2007 4:39 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Replacing Norton With Another Program Hi Katrina As I've said lots of times already, but maybe you didn't see them, you absolutely can not go wrong with NOD 32 from: http://www.nod32.com Norton puts itself in a lot of places on your computer, but a standard uninstall of the program should remove most traces of it, enough that it'd be safe to install another antivirus program. It's never a good idea to have 2 antivirus programs installed on the same machine, at least that's always been my experience. As I told others the advantage of NOD 32 is the fact that it doesn't get in your way, it doesn't slow down your computer while scanning for viruses, it updates itself in the background and if something does happen, it presents you a simple window that lets you decide which action to take. When you install NOD 32 however, do a custom install, and make sure that the custom graphical interface is not turned on. You can always turn it off after you install the program, but if it may present some issues with JAWS if you keep it on. Others on the list are using it too so if you need help in disabling the graphics, just ask. After using Nod 32 I'll never use anything else. I swear by it. It does cost a little bit of money, but for the protection it offers, it's an invaluable solution. plus it's accessible with JAWS, and it just plane works. At 03:27 PM 2/6/2007, you wrote: >My edition of Norton is about to expire. I'm considering AVG or maybe >another anti-virus program. Is there anything special I need to do >before installing and/or trying out a different anti-virus program. Do >I need a special tool to remove all traces of Norton? Actually, can I >install the new program before uninstalling Norton? I would deactivate >Norton, but I'm wondering if it would be easier to keep Norton on my >system in the event that I don't like the new program and choose to >return to Norton. > >Katrina -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx __________ NOD32 2044 (20070207) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx