RE: Remote Access with JAWS
- From: "Kelly Ford" <kelly@xxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 16 Apr 2008 18:25:30 -0700
This sounds like somehow the remote speech option for JAWS isn't getting set
from your work computer. This means that the actual wav sound is getting
send over the remote connection which accounts for the choppy nature of what
you are getting.
When this has happened to me it has uslaly been because the firewall isn't
set on one of the machines in question to allow remote access.
You can also try checking in JAWS on the work computer when you are
connected what speech is set.
Kelly
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Barbara
Sent: Tuesday, April 15, 2008 7:28 PM
To: jfw@xxxxxxxxxxxxx
Subject: Remote Access with JAWS
Good Evening List,
I am looking for rather detailed assistance with using JAWS Remote Access.
My network coworkers have set up a test server and using Citrix I can come
home and get in and access everything just fine.
However when I access my real desktop, the speech comes through choppy as if
the speech itself is being transmitted from the work computer.
When I leave work I turn JAWS off and log off, but do not shut down.
We have doubled checked all the recommended settings in the JAWS Remote
Access Help manual.
We can not determine what the difference is between the test server and my
work PC.
Does anyone have any experience with this or suggestions.
Sincerely,
Barbara Anne
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