RE: Remote Access Using JAWS

  • From: "Adrian Spratt" <Adrian@xxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 29 Jul 2010 16:15:34 -0400

Pat is referring to "terminal services," apparently the technical term for
remote access. If you missed the message Pat posted last night, which I
think you will find helpful, here's a copy:
 
It is true that both computers need to have Jaws installed, but only the
home side of the connection needs to have an up to date authorization; Jaws
gets its authorization from the client side of the connection in most
home/work setups.
 
Your issue probably has more to do with the configuration of the office
computer. In particular, your friend needs to shut down Jaws when she leaves
the office to permit the remote Jaws connection to start properly. In
addition, Jaws should not be configured to start automatically on the work
computer. Instead, there should be a shortcut in the Startup folder in the
Program folder under the Start menu for the user account. Then when your
friend connects from home (and logs in), Jaws will start up, just like any
other program with a shortcut in the Startupfolder for the user.
 
This stuff can get pretty tricky during the initial setup, even for
experienced IT personnel, mainly due to the startup configuration and fact
that Jaws gets its authorization from the client side of the connection.
 
I recommend contacting FS support so they can walk your friend (and possibly
IT) through the process. In addition, the Jaws help devotes an entire book
to the Remote access topic. As I said, it can be tricky to set up, but once
it is done, it works quite well.

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Godwin Adoyi
Sent: Thursday, July 29, 2010 3:45 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Remote Access Using JAWS

Pat,
What is TS? I just got remote license and learning how to use it. 
Also where can I get TS?

Peace of the Lord be with you!
Godwin Adoyi
e-mail: gadoyi2@xxxxxxxxx
Skype: gadoyi
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Pat L
Sent: 29 July 2010 16:50
To: jfw@xxxxxxxxxxxxx
Subject: RE: Remote Access Using JAWS

Alex,

Actually I have a quite different impression of Terminal Services and Jaws.
There are some limitations, but in my case, I have been using it for several
years in a professional work environment and have found it quite functional.
There are a lot of things to get used to, but I use TS to connect to a
corporate network every day and access both servers and workstations where
Jaws has been installed. I am not familiar with other screenreaders and
their useability with TS. But I would not discourage potential TS users from
using Jaws to extend their "work from home" options.

Pat

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Alex Stone
Sent: Wednesday, July 28, 2010 11:49 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Remote Access Using JAWS

Chris, we use terminal services at work with Jaws, and it stinks to high
heaven.
Cheers
Alex

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of chris hallsworth
Sent: 28 July 2010 20:35
To: jfw@xxxxxxxxxxxxx
Subject: Re: Remote Access Using JAWS

Again you are correct. You must be running Remote Desktop, Terminal Services
or Citrix. Remote Desktop/Terminal Services are built into Windows; Citrix I
am not sure. Probably something you have to pay for.


Signed by Chris Hallsworth
E-mail and Facebook: christopherh40@xxxxxxxxxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266
Twitter: http://twitter.com/christopherh40

On 28/07/2010 20:29, Lisle, Ted (CHFS DMS) wrote:
> Watch how you do it.  As I said earlier on this list, not all remote 
> options work, regardless of authorization.
>
> Ted
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On 
> Behalf Of chris hallsworth
> Sent: Wednesday, July 28, 2010 3:26 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: Remote Access Using JAWS
>
> Yes that is fine. The problem is the client's version of JAWS must 
> have Remote Access authorization and must be runnming JAWS Professional.
> Without this JAWS cannot be used in terminal sessions. The version of 
> JAWS running on the server cannot use its own authorization. So even 
> if you are authorized on the client's computer you will still not be 
> able to use it in terminal sessions without the Remote Access option.
> Hope this helps.
>
>
> Signed by Chris Hallsworth
> E-mail and Facebook: christopherh40@xxxxxxxxxxxxxx
> MSN: ch9675@xxxxxxxxxxx
> Skype: chrishallsworth7266
> Twitter: http://twitter.com/christopherh40
>
> On 28/07/2010 20:18, Adrian Spratt wrote:
>> Hi.
>>
>> I'm writing on behalf of a friend. I know this question has been
> addressed,
>> but I didn't need to know for myself.
>>
>> How do you obtain remote desktop access to a work computer on a home 
>> computer. The route my friend's company uses presents the remote
> access as
>> an image that, of course, JAWS cannot read. Is there a way around
> this?
>>
>> I asked my friend what program her company uses for remote access. 
>> All
> she
>> could say was that a technician used an existing setting within her 
>> XP
> Pro
>> computer to make the connection.
>>
>> I hope I've given sufficient information for someone to provide
> answers.
>>
>> Thanks.
>>
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