Pat is referring to "terminal services," apparently the technical term for remote access. If you missed the message Pat posted last night, which I think you will find helpful, here's a copy: It is true that both computers need to have Jaws installed, but only the home side of the connection needs to have an up to date authorization; Jaws gets its authorization from the client side of the connection in most home/work setups. Your issue probably has more to do with the configuration of the office computer. In particular, your friend needs to shut down Jaws when she leaves the office to permit the remote Jaws connection to start properly. In addition, Jaws should not be configured to start automatically on the work computer. Instead, there should be a shortcut in the Startup folder in the Program folder under the Start menu for the user account. Then when your friend connects from home (and logs in), Jaws will start up, just like any other program with a shortcut in the Startupfolder for the user. This stuff can get pretty tricky during the initial setup, even for experienced IT personnel, mainly due to the startup configuration and fact that Jaws gets its authorization from the client side of the connection. I recommend contacting FS support so they can walk your friend (and possibly IT) through the process. In addition, the Jaws help devotes an entire book to the Remote access topic. As I said, it can be tricky to set up, but once it is done, it works quite well. -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Godwin Adoyi Sent: Thursday, July 29, 2010 3:45 PM To: jfw@xxxxxxxxxxxxx Subject: RE: Remote Access Using JAWS Pat, What is TS? I just got remote license and learning how to use it. Also where can I get TS? Peace of the Lord be with you! Godwin Adoyi e-mail: gadoyi2@xxxxxxxxx Skype: gadoyi -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Pat L Sent: 29 July 2010 16:50 To: jfw@xxxxxxxxxxxxx Subject: RE: Remote Access Using JAWS Alex, Actually I have a quite different impression of Terminal Services and Jaws. There are some limitations, but in my case, I have been using it for several years in a professional work environment and have found it quite functional. There are a lot of things to get used to, but I use TS to connect to a corporate network every day and access both servers and workstations where Jaws has been installed. I am not familiar with other screenreaders and their useability with TS. But I would not discourage potential TS users from using Jaws to extend their "work from home" options. Pat -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Stone Sent: Wednesday, July 28, 2010 11:49 PM To: jfw@xxxxxxxxxxxxx Subject: RE: Remote Access Using JAWS Chris, we use terminal services at work with Jaws, and it stinks to high heaven. Cheers Alex -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of chris hallsworth Sent: 28 July 2010 20:35 To: jfw@xxxxxxxxxxxxx Subject: Re: Remote Access Using JAWS Again you are correct. You must be running Remote Desktop, Terminal Services or Citrix. Remote Desktop/Terminal Services are built into Windows; Citrix I am not sure. Probably something you have to pay for. Signed by Chris Hallsworth E-mail and Facebook: christopherh40@xxxxxxxxxxxxxx MSN: ch9675@xxxxxxxxxxx Skype: chrishallsworth7266 Twitter: http://twitter.com/christopherh40 On 28/07/2010 20:29, Lisle, Ted (CHFS DMS) wrote: > Watch how you do it. As I said earlier on this list, not all remote > options work, regardless of authorization. > > Ted > > -----Original Message----- > From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On > Behalf Of chris hallsworth > Sent: Wednesday, July 28, 2010 3:26 PM > To: jfw@xxxxxxxxxxxxx > Subject: Re: Remote Access Using JAWS > > Yes that is fine. The problem is the client's version of JAWS must > have Remote Access authorization and must be runnming JAWS Professional. > Without this JAWS cannot be used in terminal sessions. The version of > JAWS running on the server cannot use its own authorization. So even > if you are authorized on the client's computer you will still not be > able to use it in terminal sessions without the Remote Access option. > Hope this helps. > > > Signed by Chris Hallsworth > E-mail and Facebook: christopherh40@xxxxxxxxxxxxxx > MSN: ch9675@xxxxxxxxxxx > Skype: chrishallsworth7266 > Twitter: http://twitter.com/christopherh40 > > On 28/07/2010 20:18, Adrian Spratt wrote: >> Hi. >> >> I'm writing on behalf of a friend. I know this question has been > addressed, >> but I didn't need to know for myself. >> >> How do you obtain remote desktop access to a work computer on a home >> computer. The route my friend's company uses presents the remote > access as >> an image that, of course, JAWS cannot read. Is there a way around > this? >> >> I asked my friend what program her company uses for remote access. >> All > she >> could say was that a technician used an existing setting within her >> XP > Pro >> computer to make the connection. >> >> I hope I've given sufficient information for someone to provide > answers. >> >> Thanks. >> > -- > JFW related links: > JFW homepage: http://www.freedomscientific.com/ Scripting mailing > list: > http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com > JFW List instructions: > To post a message to the list, send it to jfw@xxxxxxxxxxxxx To > unsubscribe from this mailing list, send a message to > jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > Archives located at: //www.freelists.org/archives/jfw > Alternative archives located at: > http://n2.nabble.com/JAWS-for-Windows-f2145279.html > > If you have any concerns about the list, post received from the list, > or the way the list is being run, do not post them to the list. Rather > contact the list owner at jfw-admins@xxxxxxxxxxxxxx > -- > JFW related links: > JFW homepage: http://www.freedomscientific.com/ Scripting mailing > list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com > JFW List instructions: > To post a message to the list, send it to jfw@xxxxxxxxxxxxx To > unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > Archives located at: //www.freelists.org/archives/jfw > Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html > > If you have any concerns about the list, post received from the list, > or the way the list is being run, do not post them to the list. 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Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. 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Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx