Hi Wendy Have you tried viewing the message in your browser? Alt key followed by H, X, V - or add the option to the Quick Access Toolbar, in which case you'd be able to activated with Alt followed by a number. From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Wendy Alling Sent: 03 October 2009 10:45 To: jfw@xxxxxxxxxxxxx Subject: Reading html messages Hi list, I'm using outlook 2007 and some of my html messages don't read properly with jaws. What do I need to do to change this so that all messages sent in html format read properly. Wendy __________ Information from ESET NOD32 Antivirus, version of virus signature database 4477 (20091002) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com