Re: Reading document in MS Office Word 2010

  • From: "Yadiel Sotomayor" <yadosotomayor@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 11 Feb 2011 14:37:49 -0400

?I believe that is your best bet. try a demo of jaws 12 for a while. if it works, upgrade.


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From: "Claire Ryan" <claire.ryan24@xxxxxxxxx>
Sent: Friday, February 11, 2011 1:31 PM
To: "JFW Mailing List" <jfw@xxxxxxxxxxxxx>
Subject: Reading document in MS Office Word 2010

Dear All,

I am having a problem with reading documents in Office 2010.

Generally I read through documents line by line, continually pressing
the down arrow key. I am finding that on occasion JAWS does not read
the lines properly. Sometimes it will read part of the line and when I
press the arrow key to go to the next line, it simply repeats the
previous line (or part of) again.

This can get annoying if I'm reading a particularly long document. The
only way I can seem to remedy it is by pressing the up arrow key and
then the down arrow one a few times. It is like JAWS is losing focus
or the focus is not being directed properly.

Would anyone have any suggestions for how I could fix this? I hope I
have explained it well enough.

I am using JAWS V 11, Windows XP and Office 2010. Perhaps I need to
upgrade to JAWS V 12 while using Office 2010?

Any suggestions would be greatly appreciated.

Regards,
Claire.
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Yadiel J. Sotomayor

E-MAIL: yadosotomayor@xxxxxxxxxxx
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