Re: Re:Authorization problem while using dongles for jaws and openbook
- From: "Dave Durber" <d.durber@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 20 Dec 2010 06:33:42 -0500
Amar Jain and Tim:
Freedom scientific, like so many software companies today, learned the behavior
of breaking something and then, charging you the customer, the privilege of
paying to get it fixed, from Microsoft, the company with the highest business
morals and ethics, I do not think! hahahahahahahaha!
Sincerely:
Dave Durber
----- Original Message -----
From: Amar Jain
To: jfw@xxxxxxxxxxxxx
Sent: Sunday, December 19, 2010 1:02 AM
Subject: Re:Authorization problem while using dongles for jaws and openbook
Rightly said Dave, I have raised this query in my email to tech support too.
Carrying two or more dongles is certainly a bad idea.
In fact, what I feel that while purchasing any product they should provide an
option to the customer that whether he wants a key or a dongle. When I bought
openbook with pearl, I was of the opinion that I’ll get a key. But it was later
when I came to know that for key you have to pay quite a good amount. As such I
have no need of having dongle for this software.
They are working on my issue with their senior specialist, lets see when do
they respond.
Regards
Amar Jain.
From: "Tim" <tim@xxxxxxxxxx>
Subject: Re: Authorization problem while using dongles for openbook and jaws.
Date: Sat, 18 Dec 2010 09:13:54 -0600
If Freedom Scientific was smart they would do away with the need for a Dongle
and the insane reauthorization codes. But that has not happened yet. I guess I
will just keep dreaming. How convenient though that they create the problem and
charge the customer $50 to fix it.
Tim
----- Original Message -----
From: Dave Durber
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, December 18, 2010 8:54 AM
Subject: Re: Authorization problem while using dongles for openbook and
jaws.
Garry:
Mind you, if FS were smart!!! Yes! You read correctly, if they were
smart!!! They would use a type of dongle that would be capable of storing
authorization information for all their products, thus doing away with the
need, of having to use more than one dongle, to run two of their products
simultaneously on a computer.
Sincerely:
Dave Durber
----- Original Message -----
From: Gary King
To: jfw@xxxxxxxxxxxxx
Sent: Wednesday, December 15, 2010 10:05 PM
Subject: Re: Authorization problem while using dongles for openbook and
jaws.
Amar,
First, let me say that I have not had any experience with FS products and
dongles. I wonder though if you have tried just having the JAWS dongle plugged
in when the computer starts, and leaving the JAWS dongle in place, plug in the
Open Book dongle when you get ready to use Open Book. If Open Book doesn't
authorize using this method, or JAWS doesn't remain authorized, I would be
contacting FS to see why their dongles can't work at the same time.
Gary King
w4wkz@xxxxxxxxxxxxx
----- Original Message -----
From: Amar Jain
To: jfw@xxxxxxxxxxxxx
Sent: Wednesday, December 15, 2010 8:38 PM
Subject: Authorization problem while using dongles for openbook and
jaws.
Dear Experts,
I’ve bought pearl, which comes with openbook 9.0.
However, I am facing an interesting problem.
Which goes like this:
1. Both dongles namely; for jaws and for openbook are connected to
system.
2. When system boots up, jaws turns on automatically. Meaning it
fetches authorization information from dongle.
3. If I start openbook, then it asks for activation whereas the dongle
for it is already connected.
In order to sort out this problem, I have to remove the jaws dongle,
then re-insert openbook dongle, and all works fine. However, after few minutes
jaws asks for dongle.
I also cannot turn off jaws, as I will have no speech except in
openbook during system navigation.
To conclude, two dongles are not running side by side. And if one is
authorized, other is not getting authorized.
It has been tried on laptop ports and USB hub both.
What could be the appropriate solution?
Quick response will be appreciated.
Regards
Amar Jain.
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