WOW sounds like you had fun! Joking honestly there's nothing worse when installing a update only to find that it doesn't work or something is broken in a programme etc. Thanks for the Backup lesson! I'll bare it in mind! Next time when I get a programme I'll save the file.exe to my harddrive for future reference. funny enough I have actually got the file programme of WLM 2009 on my computer just in case anything happens! Thanks Daniel From: Farfar Carlson Sent: Wednesday, April 27, 2011 10:19 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Question to Dave Daniel, When I went back to 12.0.525 after the disaster with 12.0.1158 I had to remove JAWS 12 completely and fortunately still had JAWS 11.0.1476 on my machine to use in the interim. I then located my previous downloaded 12.0.525 and did a clean install. Then I copied all my settings\enu files that I had backed up before the disaster to get back to a better place. Key points: 1. Did not use any activations since this is the same computer. 2. Always download the various revisions and keep them safe on your computer or an external device for later use. 3. Always, always, always, always back up all your user settings files before installing the next revision of JAWS, just in case. Dave Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording and Mixing Studios, San Francisco Bay Area. ----- Original Message ----- From: Daniel McGee To: jfw@xxxxxxxxxxxxx Sent: Wednesday, April 27, 2011 14:08 Subject: Question to Dave Hi Dave, just cureious when yu went back to the current version of V12, because of the thing you didn't like with excel, I was just wondering about something. When one does that do they have to lituarly uninstall there jaws version then update to the current version that is given through the automatic update feature or just do a check for updates to find it again. Also this is what I want to be careful with when you went back did you have to use one of your keys that you get with the product. In anycase I don't use excel and I have not moved from the current version I would rather wait until it becomes a release. Thanks Daniel