Re: Question about running Adobe Digital Editions 1.7.1 with Jaws, has anyone had any luck?
- From: "Samara Raine" <samararaine@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 25 Nov 2009 12:09:11 -0500
I'd also like to know this.
----- Original Message -----
From: "Jeremy Hartley" <jeremyhartley@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, November 25, 2009 2:24 AM
Subject: Question about running Adobe Digital Editions 1.7.1 with Jaws, has
anyone had any luck?
Hey folks,
Several days ago, I purchased an ebook that required Adobe Digital
Editions. Many years ago, I used Adobe Digital Editions with no problems,
but that was on another computer, and most definitely a different version
than the one currently offered. I am running into a really strange issue,
that even has stumped Adobe Technical support at this point. I figured I
would ask here, just in case any of you have run across this behavior
before, and it is Jaws or screen reader related.
Basically, after installing Adobe Digital Editions, the program just hangs
at the word Initializing when the program is launched. I receive no
activate product dialogue, nothing. I even let the darn thing run for 24
hours, and woke up to find the screen still said initializing! grin
I have been in touch with Adobe technical support, but unfortunately, the
person in charge of my case writes broken English at best. He is telling
me to disable all startup entries in msconfig, Gulp! Which I do not want
to do if I don't have to. I remember doing that once before, and of
course, I got no sound and no jaws. Of course, I could uncheck stuff in
msconfig, but why go down that road unless it is absolutely needed? grin
Again, I just wanted to see if this is normal behavior. I know that some
programs are bitmapped, so Jaws would not be able to read the graphics on
the screen if there are any. If anyone has used version 1.7.1 of Digital
Editions successfully with Jaws versions 9 10 or 11, then I will continue
to go down the current road with Adobe Technical Support.
Thanks.
Jeremy Hartley
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