Re: Problems with WWW.CAPITALONE.COM

  • From: "Rick Harmon" <rharmon@xxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 3 Aug 2008 14:49:33 -0400

I Dual boot on one machine and I have another machine as well with only 
Vista on it.

Rick
----- Original Message ----- 
From: "Gerald Levy" <bwaylimited@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, August 03, 2008 2:45 PM
Subject: Re: Problems with WWW.CAPITALONE.COM



I must be missing something here, but it sounds like you are running both XP
and Vista on the same machine.  Could you explain how this is possible?  Or
is this a misunderstanding on my part?

----- Original Message ----- 
From: "Rick Harmon" <rharmon@xxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, August 03, 2008 1:49 PM
Subject: Re: Problems with WWW.CAPITALONE.COM


>I forgot to add I'm using Jaws 9 and IE7 on XP and Vista here.
>
> Rick
> ----- Original Message ----- 
> From: "Luis" <mbsi@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, August 03, 2008 1:40 PM
> Subject: RE: Problems with WWW.CAPITALONE.COM
>
>
> I use the site with no problems. Using Jaws 9 ad IE 7 and everything
> works.
> Don't know what you might have done? Hope you figure it out!
> Luis..
>
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
> Of Lora
> Sent: Sunday, August 03, 2008 1:06 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Problems with WWW.CAPITALONE.COM
>
> OK, I use this site to pay my Capital One credit card.
>
> Up until a few months ago it seemed to work fine.
>
> Now, when I load this page and click Login, I go to a page where JAWS
> doesn't see the Username and Password fields.  Even when I have sighted
> assistance, and they click in one of those fields, JAWS doesn't see them.
>
> This occurs with JAWS 8 and 9.
>
> At first I thought that maybe I was clicking on the wrong link, but no ...
> Once again, verified with sighted assistance, I click on Login and the
> correct page loads, but JAWS just doesn't see the edit fields.
>
> This is peculiar, as it used to work, and once I'm logged in, everything
> on
> the site works.
>
> Did I change some obscure setting somewhere, or did Capital One change the
> site somehow?  Does anyone else have this problem when they try to use
> this
> page?
>
> Thanks,
>
> Lora
>
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