Re: Problems with WWW.CAPITALONE.COM
- From: "Rick Harmon" <rharmon@xxxxxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 3 Aug 2008 13:49:46 -0400
I forgot to add I'm using Jaws 9 and IE7 on XP and Vista here.
Rick
----- Original Message -----
From: "Luis" <mbsi@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, August 03, 2008 1:40 PM
Subject: RE: Problems with WWW.CAPITALONE.COM
I use the site with no problems. Using Jaws 9 ad IE 7 and everything works.
Don't know what you might have done? Hope you figure it out!
Luis..
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Lora
Sent: Sunday, August 03, 2008 1:06 PM
To: jfw@xxxxxxxxxxxxx
Subject: Problems with WWW.CAPITALONE.COM
OK, I use this site to pay my Capital One credit card.
Up until a few months ago it seemed to work fine.
Now, when I load this page and click Login, I go to a page where JAWS
doesn't see the Username and Password fields. Even when I have sighted
assistance, and they click in one of those fields, JAWS doesn't see them.
This occurs with JAWS 8 and 9.
At first I thought that maybe I was clicking on the wrong link, but no ...
Once again, verified with sighted assistance, I click on Login and the
correct page loads, but JAWS just doesn't see the edit fields.
This is peculiar, as it used to work, and once I'm logged in, everything on
the site works.
Did I change some obscure setting somewhere, or did Capital One change the
site somehow? Does anyone else have this problem when they try to use this
page?
Thanks,
Lora
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