Re: Problem with JAWS and AVG 9 Download Manager
- From: "Gerald Levy" <bwaylimited@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 17 Feb 2010 06:52:20 -0500
Lately, there have been numerous reports on the various blind computing
lists about problems installing and removing both AVG and Avast. Since
Microsoft Security Essentials now offers a totally accessible free
alternative that's a breeze to install and has been rated among the best at
malware detection in comparitive tests, , it should be considered the
anti-virus program of choice for most JAWS users.
Gerald
----- Original Message -----
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 16, 2010 4:20 PM
Subject: Problem with JAWS and AVG 9 Download Manager
Hi All:
I'm using JAWS 11, but was working with someone over JAWS Tandem this
morning using JAWS 10. She didn't have any type of antivirus program on
her computer from what I could tell, so, I went to the internet through
her computer and attempted to download AVG Free 9.0.
I went to free.avg.com/ww.download?prd=afe. I selected the 'Download from
AVG Servers' link. After the file downloaded, I located it and pressed
enter on it.
What came up is an AVG download Manager. I first needed to select the
language for the download, English was the default, so I tabbed over to
the next button and pressed enter.
On the next screen, I was presented with two options, either to install
AVG Free or the more comprehensive AVG which would run freee for 30 days.
My client wanted the AVG Free edition, so I attempted to locate the place
to check that, assuming it was probably a radio button. I could not tab
to the place I needed to check. I could not find it using the JAWS
Cursor, and I could not find it using my Braille Display which was showing
everything off my client's computer. Unless I can check that properly, I
can't press the next button. I had to tell my client to get sighted help
to install this.
The file I downloaded was AVG943free or something like that. Has anyone
been able to install this using this download manager successfully using
JAWS? If so, what's the magic trick?
Thanks,
Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
www.thechicagolighthouse.org
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