Re: Problem Sending E-mail using Windows Mail
- From: "Richard sherman" <squirman@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 30 Nov 2007 14:10:11 -0800
Hi Ray,
to my knowledge, Hotmail, MSN, and windows live mail just went thru an
upgrade that has taken longer than anticipated. the best thing to do is give
it time, while contacting live mail tech support to alert them to your
problem.
my parents just went thru many weeks of on and off again service with
windows live mail services and MSN. With many emails checking all kinds of
settings, it just started working again Wednesday. I did a quick google
search of basically the same problem, and many reported either just wait a
short time and see if it resolves itself. Deleting the account and
recreating it , and many other solutions that were all over the board.
So the only thing I can suggest is either give it time and see if it
resolves itself, contact your ISP and see if they have anything to
recommend, or contact windows live mail support for answers.
good luck and I hope you get your problem resolved as quickly as possible.
Rich
----- Original Message -----
From: Ray Campbell
Sent: Friday, November 30, 2007 11:17 AM
Subject: Problem Sending E-mail using Win
Hello All:
I'm having a problem sending messages using Windows Mail on a Microsoft
Windows Vista machine running JFW 8.0. I get the dialog that pops up
saying "some errors occurred while performing the requested tasks." The
message is "the connection to the server has failed," with error code:
0X800CCC0E.
I looked this up in the Microsoft Knowledge Base and it says there that
I might get this error code if I am signed into MSN as MSN won't let me
use another SMTP server to send messages. Here's the thing, though.
While I do have Windows Live Messenger on my Vista machine, I have not
signed in and I have it set up so it will not run when I start the
computer. The account settings are all correct in Windows Mail.
Does anyone have any ideas on how I can fix this problem? Again,
Messenger is on my computer but I don't have it running. There is
nothing for Live Messenger or MSN in either my startup group under All
Programs or in msconfig under the startup tab.
Thanks in advance for any help.
Ray Campbell, Help Desk Technician
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