When I have a problem opening an attachment and suspect it might be a leftover announcement, I go to the text of the message, open the file menu and arrow down to save attachments. If it says "unavailable," it is so. I have found my ISP's rejected mail genrator and some people with different email clients, such as at work, send mail as attachments. ----- Original Message ----- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Friday, February 23, 2007 9:38 AM Subject: Problem Opening Outlllk Express Attachements for JFW user Hello All: I am trying to help someone who is having a problem opening attachments she receives in Outlook Express. She is a JFW user. She can open up the message with the attachment, press insert-A to get to the attachments list, but when she presses enter on the attachment she wants to open nothing happens. Any thoughts on how we can fix this for her? She is not real computer literate so I don't want to have to explain to her how she can route the JAWS cursur to the attachment and left click the mouse to open it. Thanks, Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) ray.campbell@xxxxxxxxxxxxxxxxxxxxx AIM Screen Name: tclhelp -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx