Re: Problem Opening Outlllk Express Attachements for JFW user
- From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 23 Feb 2007 12:24:33 -0500
After pressing enter on the attachment, press alt-o to open it.
----- Original Message -----
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
Hello All:
I am trying to help someone who is having a problem opening attachments she
receives in Outlook Express. She is a JFW user. She can open up the message
with the attachment, press insert-A to get to the attachments list, but when
she presses enter on the attachment she wants to open nothing happens. Any
thoughts on how we can fix this for her? She is not real computer literate
so I don't want to have to explain to her how she can route the JAWS cursur
to the attachment and left click the mouse to open it.
Thanks,
Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago
Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx AIM Screen Name: tclhelp
--
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