Possible Jaws Problem???
- From: "Jeff Bohrman" <jeffjaws@xxxxxxxxxxxxx>
- To: "Mailing List JFW" <jfw@xxxxxxxxxxxxx>
- Date: Sun, 28 Dec 2003 23:32:00 -0500
Hi All:
Help!
We encountered a very strange problem a few days and we've been battling ever
since then with my computer.
When my daughter turned off Jaws the other day to use the computer herself to
check on email and browse on Internet which was nothing new for her as well as
our son. The major difference was, however, I have a new Desktop which I got
last February. The computer no longer could initialize Braille driver when we
tried to get Jaws to work with it. We also tried a different Braille display
to no avail before the tech came over on Saturday morning.
The tech said that since Power Braille units uses only COM1, we tested out
Braille Lite M40 which also did not work on COM1. We were somewhat convinced
that the serial port COM1 was defective and set BL M40 tow ork on COM4.
Today I called Dell to report the problem with the serial card. They had us do
the performance test and claimed that the serial card was communicating fine
and dandy. They said it was probably Jaws problem? We've uninstalled and
reinstalled Jaws 5.0 quite a few times.
One additional note, before we encountered all that, we installed AIM 5.2 (you
all said it was no problem), new printer, and changed other printer to go to
network, etc. We even "restored" the setting to before we made all these
changes as per Dell's advice. Dell could not help us further since we got a
new serial port card after I got the new computer elsewhere.
Help! If I have time tomorrow, I plan to call Freedom Scientific tomorrow.
Whew!
Thank you!
Jeff
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