Hi Jack, I went back and tried your suggestion, but neither alt s nor ctrl s do a thing for it. And when I do alt f, I am told that save and save as are unavailable. Is there some setting I need to change? I am using Windows XP and Jaws 5.10.383. TerriLynne Pomeroy Student advisor Blind and Visually Impaired Students of Utah www.bvisu.org From: "Jack Lowe" <akronjack1982@xxxxxxxxxxxxx>> Hi TerriLynne, I just went to the site and downloaded it with no problem. I think what you want to hit is alt S, for save. As I said, I just did it and it downloaded with no problems. Jack TerriLynne wrote: http://www.wcommerce.com/Agave/agavedescript.PDF#search='Agave%20Nectar' Any suggestions? I really appreciate your help with this one. Smile. -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx