RE: Overheating

  • From: trouble <trouble1@xxxxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Sun, 18 Jan 2004 14:27:37 -0500

Now that is a puzzle? you start out saying it don't cause the over heat 
problem. Then you go into the fact that you have seen it happen even on 
your own machine, and know people that it does happen to.
So what side of the street you walking here?

At 12:55 PM 1/18/04 -0500, you wrote:
>Peter and All -
>
>Let me be quite clear about this.  While there are obviously many things,
>such as poor ventilation, which can cause overheating, there is absolutely,
>positively no doubt from the test I have done that JAWS 5 can cause sudden
>temperature spikes in some computers.  JAWS 4 does not have this problem,
>but it is my recollection that 4.51 can also exhibit this problem.  But I
>don't remember that for sure.  Please understand that this affects a
>relatively small number of computers, so most people will never experience
>it.  We don't know what causes it to happen on certain computers, but it
>can occur in Windows 98SE Windows Millenium, Windows 2000, and Windows
>XP.  Various people with whom I have been in communication have experienced
>this problem in all of these operating systems.  I no of one person for
>whom this problem is so severe that it will shut down her computer after
>about 15 or 20 minutes of using JAWS 5.  On my own computer, the problem
>can occur shortly after booting, or I can sometimes run JAWS for many hours
>without experiencing it.  When it does happen, I will get a sudden
>temperature spike of about 20 degrees Celsius, and the side of my computer
>actually gets hot to the touch.  (I monitor the temperature of my CPU and
>Asus mother board with a utility that comes with all Asus boards.)  I'm not
>going to go into detail here about all of the experiments I performed to
>prove this satisfactorily to myself.  I don't care if Freedom Scientific's
>tech support people don't know about this problem.  Others at FS certainly
>do know about it.  They just haven't been able to fix it yet.  When it
>occurs on my machine, the temperature will elevate by the 20 degrees
>Celsius I mentioned, and it will stay up there permanently until and unless
>I unload JAWS or reboot.  Then the temperature returns to normal.  Now I'm
>not saying that JAWS has to be the only possible cause for the problems on
>your machine, but if it is, then there's nothing you can do at this time
>except to unload and reload JAWS.  If that temporarily stops the problem
>for you, then it's JAWS which is doing it.  If unloading and reloading JAWS
>makes no difference, then your problem resides elsewhere.  But if your
>sighted associate never experiences the problem without JAWS, then it's a
>pretty good bet that JAWS is the culprit.
>
>There's really nothing else to say on this matter.  If some people don't
>believe that JAWS can do this, then so be it.  The problem never happened
>with JAWS 4.02, it never happens when JAWS isn't running, and, when it does
>happen, nothing will drop the temperature back to normal except unloading
>JAWS.  I mean absolutely nothing.  Not stopping all background tasks, not
>unloading all running programs, not stopping my virus checker,
>nothing.  JAWS is the source of the problem on my machine, and that's all
>there is to it.
>Best regards,
>Ken
>E-mail address: gould100@xxxxxxx
>Please visit my store's home page at http://www.audionexus.com
>
>
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Tim
trouble 


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