Hi there, I have a question. Although most blind folks might not consider it too important, I'd like to know the following. Why is it that when I try and use an emoticon in an e-mail (a friend and I use them a lot to let the other know about smiles and such), a letter J appears instead of the emoticon. I'm using the Outlook program. Is there some program I need to install in Outlook for them to appear correctly? I believe they work with Outlook Express though, but I'm hardly using that any more because it's on my old computer. Is this a JAWS thing or is it a Windows and Outlook thing? Thanks. Jim