Outlook 2007 with JAWS Question

  • From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 26 Oct 2009 15:25:56 -0500


I have a client that is using Outlook 2007 with JAWS 10.  Used to be
that when she was in the inbox, she could tab a few times and eventually
hear JAWS say 'Inbox tree view'.  This isn't happening anymore and she
wants to know how to get this setting back.

We tried maximizing the screen, re-setting the messages view, and
playing with the navigation pane.  Nothing seems to work.  When she tabs
from the list of messages in the inbox, she gets 'Wonder bar' then if
she continues to tab she doesn't get anything.

I've googled for a solution to this problem, searched Microsoft's
Knowledge base, and just cannot find out what to turn on or off to fix
this.  Any help would be greatly appreciated.


Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)

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