RE: Outlook 2007 and JAWS Issue
- From: "Chris Jenkins" <saveup@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 3 Jun 2009 15:33:13 -0400
Hello.
I don't think a system restore will restore a settings change for a
particular application. I think system restore will only restore the
registry.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Dave Carlson
Sent: Wednesday, June 03, 2009 2:32 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Outlook 2007 and JAWS Issue
A couple suggestions...
Are there perhaps grouping being used that make the list appear to be sorted
incorrectly?
As to reading the entire subject, you can control how much text is displayed
in the various columns in the current view dialogs. Give the subject a
specific fixed width and let other columns float. I also get rid of the
superfluous icons and other elements.
As to another idea, since your client was playing around with the settings,
how about just do a system restore?
Dave
----- Original Message -----
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, June 03, 2009 11:14
Subject: Outlook 2007 and JAWS Issue
Hello:
I received a call from someone with an Outlook 2007 issue. When she is
in her inbox folder, the messages are being sorted in descending order,
latest message at the top of the list. Also, JAWS won't read the full
entry for each message in the list.
This person is running Windows XP Home, Outlook 2007 and JAWS 9.0. Her
screen is maximized. We navigated to the view menu, Arrange By sub
menu, then went down to custom and pressed enter on that, then tabbed
twice to sort and pressed space bar on it. It shows that the messages
are being sorted by received and they are sorting in ascending order
according to what is checked.
We also went to view, current view sub menu, customize and sort, and
again, the messages are being sorted by received, ascending. When we
were in the arrange by sub menu, date was also checked.
The caller told me she had been changing some settings yestarday and may
have accidentally hit something and doesn't know what. Any ideas on how
to fix this would be greatly appreciated.
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
www.thechicagolighthouse.org
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