I have been experiencing difficulty lately with Outlook 2007. Specifically, when I type a letter after hitting the "reply or "reply to all" button, I get the message that the key is not available in Outlook 2007. I also used to be able to read portions of emails without using the alt, x and v commands, but I have not been able to do so since I upgraded to JAWS 12, though I do not believe the upgrade had anything to do with that. Does anyone know what is going on? I know that Outlook 2007 is not very accessible, But I wonder if there are ways to improve its accessibility. "'Why do you notice the splinter in your brother's eye, but do not perceive the wooden beam in your own? .Remove the wooden beam from your eye first; then you will see clearly to remove the splinter in your brother's eye.'" Luke 6:41-42.