Re: Outlook 2007 - Shift+Tab Not Working
- From: "Farfar Carlson" <dgcarlson@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 16 Jul 2010 11:27:41 -0700
Good idea. I hadn't thought of using Narrator with JAWS unloaded.
Report: Still doing it even with JAWS unloaded. I'm going to see if my IT guy
has any ideas. Nice to have them around.
Dave
----- Original Message -----
From: Matt Diemert
To: jfw@xxxxxxxxxxxxx
Sent: Friday, July 16, 2010 11:20
Subject: RE: Outlook 2007 - Shift+Tab Not Working
Dave,
an easier solution to insure you're not dealing with a jaws issue, and before
you waste time running repairs and uninstalls of jaws, which I suspect it
isn't since shift tab is a windows keystroke, is to use narrator or satogo, an
unload jaws and perform the same keystroke, if you get the same behavior, then
your problem can be isolated to a change made in outlook. Subsequently, if the
behavior responds as normal, and a tab character is not inputted, then perhaps
a repair on jaws or a reinstall would then be in order.
------------------------------------------------------------------------------
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of
Bill White
Sent: Friday, July 16, 2010 2:10 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Outlook 2007 - Shift+Tab Not Working
Hi, Farfar. I understand that the problem did not start after an upgrade.
Even so, I might suggest that you do a jaws repair. Something may have become
corrupted since you did your last upgrade.
Bill White billwhite92701@xxxxxxxxxxxxxx
----- Original Message -----
From: Farfar Carlson
To: jfw@xxxxxxxxxxxxx
Sent: Friday, July 16, 2010 10:17 AM
Subject: Re: Outlook 2007 - Shift+Tab Not Working
George,
No, this did not start happening after a JAWS upgrade. I upgraded a few
weeks ago to the 11.0.1461 build and have not changed it at all.
BTW I'm Dave, not Barbara.
"Farfar" is a Swedish alliteration that means father's father, so in fact,
I'm a new grandfather.
Dave
----- Original Message -----
From: George B
To: jfw@xxxxxxxxxxxxx
Sent: Friday, July 16, 2010 09:59
Subject: RE: Outlook 2007 - Shift+Tab Not Working
Barbra,
Did you upgrade through the check for upgrade or did you download the
entire new version from the f s web site? If you upgraded through the look for
upgrade from the help menu. You need to go and download the latest version of
jaws from f s and install it this way. there are some issues with upgrading
from the help menu from jaws on your p c.
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Farfar Carlson
Sent: Friday, July 16, 2010 08:58
To: jfw@xxxxxxxxxxxxx
Subject: Outlook 2007 - Shift+Tab Not Working
JAWS 11.0.1461
XP Pro
MS Outlook 2007
This happened without any known change to my system. In other words, it
did not start happening with any particular version of JAWS. It started just
two days ago, and I'm hoping someone else has seen it and knows how to resolve.
In a message that I'm composing, I used to be able to press shift+tab to
jump back up to the subject, and then on to the header fields.
No longer the case. Now shift+tab enters a tab character in the message
body.
Happens in plain text, or html.
Continues to happen after a reboot. Can't find anything in the JAWS
options or configuration that might be affecting this.
Dave
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