RE: Outlook 2007 HTML email messages don't read

  • From: RAWest <rawest@xxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Sat, 13 Oct 2007 11:18:12 -0400

    I am using outlook 2003.
 
If I go into the tools menu and select options, and shift tab once and hear
preferences and arrow over until I hear mail formatting and tab down to the
following.
 
Use word to edit email messages I have this box unchecked.
 
If I tab down again I hear Use word to read rich text documents I also have
this one unchecked.
 
Maybe this will help you if you have these unchecked.
 
If you change these settings you might have to close outlook and reopen it
to have these settings take affect.
 
Best Robert
 
 
 
 

  _____  

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Matthew
Sent: Saturday, October 13, 2007 9:51 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Outlook 2007 HTML email messages don't read



Hi,

 

This because outlook 2007 now uses the word as the editer for htm;l
messages.  HTH.

 

Matthew

 

 

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Russell Solowoniuk
Sent: Friday, October 12, 2007 10:55 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Outlook 2007 HTML email messages don't read

 

Hi Robert,

 

Thanks for that. I tried it and it did make things a bit better.I can read
the messages now except it seems that there are multiple columns and Jaws
reads the first line of each column. Very strange as these are messages that
read fine in Outlook 2003.

 

Thanks for any other suggestions,

 

Russell

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of RAWest
Sent: Thursday, October 11, 2007 7:03 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Outlook 2007 HTML email messages don't read

 

Try this

 

With outlook opened open jaws configuration manager

 

Select text processing

 

Tab down until you find enhanced edit support.

 

This should be unchecked.

 

Then press ok and control s to save changes and close configuration manager.

 

Close outlook and reopen it and give it a try.

 

Best  Robert

 

 

 

  _____  

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Rick Harmon
Sent: Thursday, October 11, 2007 6:53 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Outlook 2007 HTML email messages don't read

I wonder if that is a virtual buffer issue?

 

Rick

 

----- Original Message ----- 

From: Russell  <mailto:RSOLOWONIUK@xxxxxxx> Solowoniuk 

To: jfw@xxxxxxxxxxxxx 

Sent: Thursday, October 11, 2007 6:38 PM

Subject: Outlook 2007 HTML email messages don't read

 

Hi everyone,

 

I just installed Office 2007 last night-upgraded from Office 2003.

 

The Jaws 9 beta won't read any email messages that are composed in HTML
format. If I route the Jaws cursor into the message I can see that there is
text in the message, but when I try to read it I just get "blank" blank".

 

Is there anything I need to change to have these HTML messages read
correctly?

 

Thanks,

 

Russell

  _____  

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