Re: Odd Jaws problem, need input
- From: "Bob - KA5ETA" <ka5eta@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 25 Mar 2010 09:42:39 -0500
Susan I would like to see the file. Could you send me the file in both 2007
and 2003 formats.
rm1947@xxxxxxxxxx
----- Original Message -----
From: Kelmer, Susan M.
To: jfw@xxxxxxxxxxxxx
Sent: Thursday, March 25, 2010 8:56 AM
Subject: Odd Jaws problem, need input
I have a student who uses JAWS in our lab. We are running v. 11. She is
taking a creative writing class with a lot of peer-editing, and she brings in
the papers she gets in class, which I either scan or retype for her and give
her in Word format (2003 or 2007, we run both in the lab).
Yesterday she came in with two poems. They were very short so I typed them
up for her, saved them to a flash drive, and she opened Jaws to read them. The
first poem read just fine, no problems, and she made her notes and saved them.
The second poem, however, causes the computer to immediately crash and reboot!
I retyped the poem, put it on a different flash drive with a completely
different file name. It crashed again. I retyped the poem and put it on the
server, and opened it from there. The computer crashed again!
I'm thinking the problem is with the words in the poem now. I can't think
it's anything else! This is the most bizarre thing I've ever seen happen with
JAWS. I once had this problem in a text-to-speech program I was using (it was
low-end tech), and once I found the phrase that killed the TTS program and
remove it from the document, I was able to move on, but in this case, I just
don't know what to do. Just opening the file seems to be enough to crash the
computer, or if we get it open, letting Jaws start reading crashes it. I get
errors on the error log, but they are non-specific.
Anyone run into this? Anyone brave enough to try this poem on their install
of JAWS and see what happens? I'll be happy to put it in text in an email for
you, or send you the original Word file (in this case it's 2003 but I can save
it as docx as well). Thanks for any help.
Susan Kelmer
Adaptive Technology Specialist/
Lab Coordinator, Campus Labs and Classrooms
St. Louis Community College - Meramec
314-984-7951
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