Hi All: I had someone ask me yesterday about this so I'm posting it here. When using Outlook 2003, if you try opening a MS Word attachment from within a message, it opens it up in a read only mode that JFW cannot handle. While one can fix this by hitting "OK" on the box that comes up, then going to the view menu and selecting "normal view," the person who asked me about this wants to know if there is any way to change Outlook's default behavior so that word attachments are opened up in another view such as normal or print view. Does anyone know if this behavior can be changed and how to do it? Thanks, Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-666-1331, Ext. 3651 ray.campbell@xxxxxxxxxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx