Non-Accessible PDF Forms (was RE: Jaws shows garbage in PDF from bank)

  • From: "Mark Stimson" <marks@xxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 21 Jul 2009 13:33:55 -0700

Forms in PDFs that are not made accessible by the author can be pretty tough
to fix by the Jaws user (unless they have additional software and sighted
assistance).  If the author used a tool called CommonLook for PDF, they
could make the PDF accessible rather quickly.  But, if you need a fix for
now, you can try the following.  

Use changing Jaws options for finding the right text for each edit box.
This will basically allow Jaws to look to the left, right, up, and down from
the edit box to find the associated text.  Note, you will not know for sure
that the given text is truly associated with an edit box without sighted
assistance.  That said, change the Jaws Verbosity to try and get Jaws to
automatically figure out the label.  While in the PDF, hit INSERT + V. Then
arrow down to "Form Fields Identify Prompt Using", and change from "Label"
to "Label and Titles if Different".  If this does not work, try some of the
other options such as "Label and Alt if Different".

You could also try the Read Out Loud tool, and adjust it to read forms (see
previous email where I discuss changing Read Out Loud Preferences).
Sometimes it help, but sometimes does not.  

Best regards, Mark

Mark Stimson, Ph.D.
Document Accessibility Specialist
www.DocumentAccessibility.com
www.AccessIngenuity.com
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Christine Menges
Sent: Tuesday, July 21, 2009 7:47 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Jaws shows garbage in PDF from bank

hi,
    I've just been sent an application for a job which consists of pdf files

which can be filled in.  I'm havig trouble knowing which edit boxes go with 
which text.  Is there a way to associate edit boxes with the proper text.

thanks,
Christine
----- Original Message ----- 
From: "Mark Stimson" <marks@xxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, July 21, 2009 8:37 AM
Subject: RE: Jaws shows garbage in PDF from bank


> Hi Tom,
>
> I have a couple suggestions.  First of all, I "think" that the problem is
> either they are using some odd fonts that Jaws cannot recognize.  Or, they
> have tagged the document incorrectly.  I usually ask people to send me the
> pdf for me to try, or to fix, however this pdf obviously includes 
> sensitive
> info, so that option is out.  One thing you can do to learn a little more
> about the PDF is to open the Properties dialog (CONTROL + D), and see if 
> the
> PDF is tagged, and what the security settings are.
>
> For the long-term, I could help you by contacting the bank and giving them
> the information they need to give out statements that are accessible with
> Jaws.
>
> But until then, there is a workaround.  Although Jaws is not reading your
> PDF right now, I have a feeling that Acrobat's Read Out Loud tool will 
> work.
> To use this do the following...
> 1. Open the View menu (ALT + V), then arrow down to Read Out Loud
> 2. Choose the first option "Activate Read Out Load"
> 3. Now you can use the hotkeys for reading the PDF which are...
> Read this page only (SHIFT + CONTROL + V)
> Read to end of document (SHIFT + CONTROL + B)
> Pause (SHIFT + CONTROL + C)
> Stop (SHIFT + CONTROL + E)
> 4. Note, you may need to turn off Jaws speech while Read Out Loud is 
> working
> to avoid two voices.
>
> I hope this helps.  Please let me know if I can help with getting the bank
> to make all statements accessible with Jaws.
>
> Best regards,
> Mark
>
> Mark Stimson, Ph.D.
> Document Accessibility Specialist
> www.DocumentAccessibility.com
> www.AccessIngenuity.com
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
> Of Tom Shults
> Sent: Monday, July 20, 2009 11:26 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: Jaws shows garbage in PDF from bank
>
> Thanks Cy, but I am using Acrobat to open the PDF.  Not Word.  I do not
> think Word can show PDF files.
>
> Since no one else replied, I will call Freedom Scientific and see if they
> have a suggestion.
>
> Tom
>
> ----- Original Message -----
> From: "Cy Selfridge" <cyselfridge@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, July 19, 2009 4:16 PM
> Subject: RE: Jaws shows garbage in PDF from bank
>
>
> Hi,
> Try this, after you have oened the document go to view and select 
> "normal".
> (I presume you are in Word)
> Cy, The anasazi
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
> Of Tom Shults
> Sent: Sunday, July 19, 2009 4:55 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Jaws shows garbage in PDF from bank
>
> My bank offers a web site feature which allows me to download my 
> statements
> as pdf files.  When I open these files with Acrobat, Jaws only reads a lot
> of odd sounding foreign characters.  If I print the pdf and perform OCR
> scanning on the printouts, the text looks fine.  Does anyone have an idea
> about what is causing this?
>
> Many thanks,
> Tom
>
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  • » Non-Accessible PDF Forms (was RE: Jaws shows garbage in PDF from bank) - Mark Stimson