Re: New 5.0 User Not Happy

  • From: Chris Cant <chris@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Mon, 23 Feb 2004 22:52:08 +0000

Hi there David,
yes done the latest video driver update from the windows update page, yes 
have installed jaws 5 update from scratch, this hasn't done any good

Regards

Chris Cant.

At 14:36 23/02/2004, you wrote:
>Have you tried installing the update from scratch?  Are you certain you have
>the latest video driver for your card?  The reason I ask is that it could be
>that the jvid is newer and requires newer support or if run as update did
>not get properly implemented.
>
>----- Original Message -----
>From: "Chris Cant" <chris@xxxxxxxxxxxxxxxxxxxxxxx>
>To: <jfw@xxxxxxxxxxxxx>
>Sent: Monday, February 23, 2004 3:22 AM
>Subject: Re: New 5.0 User Not Happy
>
>
>Hi there David,
>me too, I haven't had much trouble with other updates as i am with this
>one, I changed back to 4.51 and every things working just fine on this
>version, my system info is
>OS Name Microsoft Windows XP Home Edition
>Version 5.1.2600 Service Pack 1 Build 2600
>OS Manufacturer Microsoft Corporation
>System Manufacturer     VIA
>System Model    K7VT2
>System Type     X86-based PC
>Processor       x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1665 Mhz
>BIOS Version/Date       American Megatrends Inc. P1.20, 10/12/2002
>SMBIOS Version  2.3
>Windows Directory       C:\WINDOWS
>System Directory        C:\WINDOWS\System32
>Boot Device     \Device\HarddiskVolume1
>Locale  United States
>Hardware Abstraction Layer      Version = "5.1.2600.1106
>(xpsp1.020828-1920)"
>Time Zone       GMT Standard Time
>Total Physical Memory   512.00 MB
>Available Physical Memory       315.44 MB
>Total Virtual Memory    1.72 GB
>Available Virtual Memory        1.38 GB
>Page File Space 1.22 GB
>Page File       C:\pagefile.sys
>
>matrox millennium duel head 550 32 bit graphic card, with all acceleration
>features turned off, 2000 MB  processor Athlon, I have all the updates for
>the graphic card and haven't had any trouble running any other version of
>jaws until this one
>having the same trouble as the person in the message below, menus not
>reading properly, lists items first reading then as you arrow down to the
>next few items they aren't getting spoken if you then up arrow they read
>then down arroing they don't speak again? also getting a lot of blank,
>blank spoken
>
>
>Regards
>
>Chris Cant.
>   At 02:23 23/02/2004, you wrote:
> >In order to begin to sort this out, we need as much detail about the system
> >as you can give.  Video, monitor, speed, hdd, ram, settings, all kinds of
> >stuff.  It sounds like you are having video problems from the little bit
> >you've described though and this could be caused by a mixture of video and
> >chip set.
> >
> >----- Original Message -----
> >From: "Steve Matzura" <number6@xxxxxxxxxxxxx>
> >To: <jfw@xxxxxxxxxxxxx>
> >Sent: Sunday, February 22, 2004 8:29 PM
> >Subject: New 5.0 User Not Happy
> >
> >
> >I just installed 5.0 on a brand-spanking-new XP Pro machine, and I
> >don't like what I'm finding.  Half the menus don't speak right when I
> >move my cursor up, down, left or right.  I duplicated the settings on
> >the new machine that were on another XP Pro system I successfully got
> >working. and .. nothing at all is fixing my problem.  Anyone notice
> >this and have a workaround for it?
> >
> >Thanks in advance.
> >
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>          Would  you want to join us in our new friendship group? Are you a
>friend who could supply support in access issues live on-line in a voice
>chat environment?
>Do you need help, would a good friend just make that difference to you?
>Then join us
>The accessible friends network could just be the place,
>To find out more please have a look at our home page
>www.tafn.org.uk
>read all about the party were putting together this year and what fun we're
>going to have over the week-end we're planning!
>Chris Cant Chairman of TAFN
>
>
>--
>To post a message to the list, send it to jfw@xxxxxxxxxxxxx
>To unsubscribe from this mailing list, send a message to
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>
>If you have any concerns about the list, post received from the list, or the
>way the list is being run, do not post them to the list. Rather contact the
>list owner at jfw-admins@xxxxxxxxxxxxxx
>
>--
>To post a message to the list, send it to jfw@xxxxxxxxxxxxx
>To unsubscribe from this mailing list, send a message to 
>jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
>
>If you have any concerns about the list, post received from the list, or 
>the way the list is being run, do not post them to the list. Rather 
>contact the list owner at jfw-admins@xxxxxxxxxxxxxx

         Would  you want to join us in our new friendship group? Are you a 
friend who could supply support in access issues live on-line in a voice 
chat environment?
Do you need help, would a good friend just make that difference to you? 
Then join us
The accessible friends network could just be the place,
To find out more please have a look at our home page
www.tafn.org.uk
read all about the party were putting together this year and what fun we're 
going to have over the week-end we're planning!
Chris Cant Chairman of TAFN


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If you have any concerns about the list, post received from the list, or the 
way the list is being run, do not post them to the list. Rather contact the 
list owner at jfw-admins@xxxxxxxxxxxxxx

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