Re: Nagging Jaws 11 problem

  • From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Mon, 16 Aug 2010 08:27:58 -0700

Tom, inaddition to running from the system tray, question: Does this tend to 
happen more often when you've not rebooted for along while?

Dave Carlson
Produced on a Nokia N95 using Nuance TALKS screen-reading software.

-original message-
Subject: Re: Nagging Jaws 11 problem
From: "tom behler" <tombehler@xxxxxxxxx>
Date: 08-16-2010 06:20

As you suggest, I will re-check my settings, and even do a re-install if 
necessary.

As I said too, the problem doesn't happen every time I close out of 
something--just maybe about 40 to 50% of the time.

Thanks to you and everyone else for your thoughts on this issue.

I'll read any additional thoughts with interest, even though I won't clutter 
up the list with responses to each post.

Tom Behler

----- Original Message ----- 
From: "Farfar Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, August 16, 2010 1:56 AM
Subject: Re: Nagging Jaws 11 problem


Tom,

"This is why I think Jaws somehow dies when I close out of another ap."

That would be a very unusual problem. I think you need to check all your
display settings to make sure you're operating in the correct resolution,
theme, and appearance.

The shutdown keystroke for applications (if you don't use file/exit) is
Alt+f4.

As someone else suggested, I agree that a re-install of JAWS may be needed
here. Again I've never heard of a situation where JAWS is unloaded when
another application is unloaded, and I've been using a Dell Latitude 610 for
two years before upgrading.

Dave
Created in the Audio Recording and Mixing Studios, San Jose, California


----- Original Message ----- 
From: "tom behler" <tombehler@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, August 15, 2010 16:56
Subject: Re: Nagging Jaws 11 problem


In your last post, you wrote:


"Assuming Jaws is still alive, alt tab and alt tab back again. Or hold down
the windows key and pres M as in Minerva."

I have tried these steps, but to no avail.

This is why I think Jaws somehow dies when I close out of another ap.

I don't think it's just a focus issue;  otherwise, I think I could get Jaws
back as others have suggested.


Tom Behler

----- Original Message ----- 
From: "G.W. Cox" <gwcox2@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, August 15, 2010 5:44 PM
Subject: Re: Nagging Jaws 11 problem


Assuming Jaws is still alive, alt tab and alt tab back again. Or hold down
the windows key and pres M as in Minerva.

If on the web, you might F5 to refresh the page or insert escape to refresh
the screen.

As suggested, creating a hot  key for Jaws should work if it is getting
kilt. Having a hot key for two versions would come in handy.
----- Original Message ----- 
From: "tom behler" <tombehler@xxxxxxxxx>
To: "jaws users e-mail list" <jfw@xxxxxxxxxxxxx>
Sent: Sunday, August 15, 2010 2:47 PM
Subject: Nagging Jaws 11 problem


> Hi, all.
>
> I have a nagging problem with Jaws 11, that I could use some help with.
>
> On my Dell Lattitude 610 laptop computer, with Windows XP, I often
> completely loose Jaws when exiting out of applications like Microsoft Word
> and Outlook Express.
>
> I don't understand why this happens, nor do I know how to get Jaws back
> once
> it's lost, which causes me to have to do a hard shut-down of the computer
> when the problem occurs.
>
> Any helpful suggestions here would be appreciated.
>
> Thanks!
>
> Tom Behler
>
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