I can't tell you the exact steps, but I have known people who have accidentally turned down their volume. Guide her into the control panel to check volume settings. If this is not it, I have no idea. Why is lemon juice made with artificial flavors, and diswashing liquid made with real lemons? Deb and Banff _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of O.Addison Gethers Sent: Monday, April 20, 2009 8:14 PM To: Jaws 2 Subject: My friend jaws wouldn't come back on Jaws 7.0 Hello All, My friend had call me to let me know her jaws wouldn't come back on at all ,so I told her to press window m then letter j then press enter and waited for couple minute ,still didn't come back on at all so I told her try another way by press window m then window r type jaws7 press enter and waited for 3 or 4 minutes jaws still isn't response at all ,so she cut off her computer and waited for 5 minutes to turned back on the computer jaws isn't come back on at all . How can I get my friend to get her jaws back on? Oh by the way she doesn't have the jaws disc at all. I'll appreciate any answer from you all. Addison O. Addison Gethers e-mail address : oag1rottie@xxxxxxxxxxx or O.AddisonGethers@xxxxxxxxx window live messenger: oag1rottie@xxxxxxxxxxx aim: durangoadd64 skype: cowboys62 yahoo messenger: OADDISONGETHERS