RE: Magic + JAWS crashing issue caused by ATI Radion video card.

  • From: "Chip Orange" <Corange@xxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 7 Dec 2004 09:57:39 -0500

Yes, I understand, and I do hope you'll consider trying another video
card rather than giving up on your investment in jaws.  It's relatively
much cheaper, and may make your life easier, and of course the rest of
us would like to know if it solves your problems.

Good luck,

Chip

=20

> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx=20
> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of ptusing@xxxxxxxxxxxxx
> Sent: Monday, December 06, 2004 6:01 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: Magic + JAWS crashing issue caused by ATI Radion=20
> video card.
>=20
> Chip, I  was also referring to  Freedom Scientific sitting=20
> with me on the phone as I reproduced the issue.  The crashes=20
> are serious crashes.
>=20
> I simply can choose to use MaGIC alone but   I had hoped for=20
> far far more
> when I took the recommendation to  use the ATI Radion card.
> David  is probably right that the issues complicate when one=20
> uses 2 software programs for  blind  and visually impaired at=20
> once even if produced bythe same company.
> That is why I wrote so many letters to F S  asI wanted  the =20
> issue to be pinpointed right away.
>=20
> Other than  using the ATI   card, I would bet that MAGIC and=20
> JAWS would
> coexist quite well and work  together well.
>=20
> I usedthe  oldL P Windows the predecessor of MAGIc and =20
> worked with Zoomtext a bit. I would say that MAGIC  is a good=20
> program and should work with jAWS
> *normally* without problems.
>=20
> MAGIC is very stable in and of itself.
>=20
>=20
> ----- Original Message -----
> From: "Chip Orange" <Corange@xxxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, December 06, 2004 5:35 PM
> Subject: RE: Magic + JAWS crashing issue caused by ATI Radion=20
> video card.
>=20
>=20
> > Just to be clear; I wasn't disappointed in Dell when I said=20
> "they" in my
> > earlier post, I meant that I was disappointed in FS tech
> > support/development.
> >
> > The issue of tech support of large computer vendors is=20
> probably not one
> > for this list.
> >
> > Chip
> >
> > =3D20
> >
> > > -----Original Message-----
> > > From: jfw-bounce@xxxxxxxxxxxxx=3D20
> > > [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Gomes
> > > Sent: Monday, December 06, 2004 5:23 PM
> > > To: jfw@xxxxxxxxxxxxx
> > > Subject: Re: Magic + JAWS crashing issue caused by ATI Radion=3D20
> > > video card.
> > >=3D20
> > > I don't know how pat got up in the food chain with dell. When=3D20
> > > you call customer service you get people in India, Argentina=3D20
> > > or the Philippines. You can't even understand them. It is=3D20
> > > very hard. True they don't know what is going on. They use to=3D20
> > > have great customer service.
> > >=3D20
> > >=3D20
> > > finnygomes@xxxxxxx
> > > web site
> > > www.rellek.com/stevegomes
> > > phone 720-747-4990
> > > ----- Original Message -----
> > > From: "Chip Orange" <Corange@xxxxxxxxxxxxxxx>
> > > To: <jfw@xxxxxxxxxxxxx>
> > > Sent: Monday, December 06, 2004 2:54 PM
> > > Subject: RE: Magic + JAWS crashing issue caused by ATI Radion=3D20
> > > video card.
> > >=3D20
> > >=3D20
> > > > Absolutely!!!  No argument from me on that one.
> > > >
> > > > I am just perturbed because I think they are giving out=20
> incorrect
> > > > assessments or advice, when they don't know what's going=3D20
> > > on, and I think
> > > > they know that they don't know what's going on (if you=20
> followed all
> > > > that).
> > > >
> > > > Chip
> > > >
> > > > =3D3D20
> > > >
> > > >> -----Original Message-----
> > > >> From: jfw-bounce@xxxxxxxxxxxxx=3D3D20
> > > >> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of david poehlman
> > > >> Sent: Monday, December 06, 2004 3:45 PM
> > > >> To: jfw@xxxxxxxxxxxxx
> > > >> Subject: Re: Magic + JAWS crashing issue caused by ATI=20
> Radion=3D3D20
> > > >> video card.
> > > >>=3D3D20
> > > >> freedom should consider fixing the issue.
> > > >>=3D3D20
> > > >> Johnnie Apple Seed
> > > >>=3D3D20
> > > >> ----- Original Message -----
> > > >> From: <ptusing@xxxxxxxxxxxxx>
> > > >> To: <jfw@xxxxxxxxxxxxx>
> > > >> Sent: Monday, December 06, 2004 3:13 PM
> > > >> Subject: Magic + JAWS crashing issue caused by ATI Radion=3D20
> > > video card.
> > > >>=3D3D20
> > > >>=3D3D20
> > > >> Hi,
> > > >> Freedom Scientific just verified that  the crashes=20
> caused by=3D3D20
> > > >> JAWS and MAGIC
> > > >> are related to my use of the ATI Radion  video card.
> > > >>=3D3D20
> > > >> So  if  one wishes to use MAGIC and  particularly=20
> MAGIC and=3D3D20
> > > >> JAWS together,
> > > >> consider not buyingthe Ati Radion video card.
> > > >>=3D3D20
> > > >> Otherwise,  the 2 programs or MaGIC alone shouldw ork fine.
> > > >>=3D3D20
> > > >> I am sure some people  will saythiswill not happen if =3D20
> > > onegets the OEM
> > > >> version of the ATi Radion cards, but this was just =
proven=3D3D20
> > > >> otherwise with F S
> > > >> on the  phone.
> > > >>=3D3D20
> > > >> --
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