I think that when uninstalling Word you need to use a tool on the cd which will perform a full uninstall. Using uninstall doesn't do that. ----- Original Message ----- From: "Johnson, Anna" <Anna_Johnson@xxxxxxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Monday, December 01, 2003 1:01 PM Subject: MS word not accepting keystrokes > Hi, > > We recently uninstalled Word XP and replaced it with Word 2000 for a client > on the job. When he types in a document, JAWS repeats all the keystrokes, > but most of them do not appear on the screen. Then the cursor gets stuck in > one position and can not be moved. > > The computer is a Dell Optiplex running Windows XP Home (with current > updates) and JFW 4.51 (JFW 5.0 is installed and had the same problem). A > medical transcription company made some changes by remote. We have not been > able to determine if these changes had any effect on JAWS. If JAWS is not > running, MS Word appears to work fine. > > Has anybody experienced similar problems and know a solution? > > Anna > To post a message to the list, send it to jfw@xxxxxxxxxxxxx > To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > > To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.