Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.

  • From: "Devona Abel" <djasister@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 16 Jan 2007 14:30:23 -0600

MessageIs the clickable address at the bottom all one?
  ----- Original Message ----- 
  From: Brandon B 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Sunday, January 14, 2007 1:28 PM
  Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


  Any program that uses the IE engine to render messages, like outlook express 
is affected. Basicly all programs with some form of a web interface inside of 
it is affected, e.g. norten, and many others that is if you read through them 
like a web page. Hopefully fs will fix this in 7.1 , and the 8.x series, as 
that was the point of having an update system, to fix the really anoying bugts.


  brandon
  msn:
  serrebitranceaddict@xxxxxxxxxxx
  skype: serrebi2006
  mercora page: click to listen
  
http://search.mercora.com/v6/rssSearch.jsp?5@m@Scott+Brown+Ft+DMO@m@serrebi101@r@352@r@0@r@Scott+Brown+Ft+DMO@r@just+walk+away@r@Trance@r@just+walk+away...
    ----- Original Message ----- 
    From: Rick Harmon 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Sunday, January 14, 2007 11:01 AM
    Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


    I wonder how Outlook XP is immune to the problem?  I am assuming that you 
are using HTML messages in it as well?

    Rick


    =======

    Visit my webpage at www.blind-geek-zone.net

    Here you will find Audio tutorials for popular programs, blindness related 
web links, blind mailing list links and documents for various things. 

      ----- Original Message ----- 
      From: Jim Grimsby JR. 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Sunday, January 14, 2007 1:57 PM
      Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


      same here am not having this problem though with outlook xp.  with 
outlook express I am but not with outlook xp.  
      have not tried it on newer versions of outlook yet. 
        -----Original Message-----
        From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On 
Behalf Of Rick Harmon
        Sent: Sunday, January 14, 2007 10:37 AM
        To: jfw@xxxxxxxxxxxxx
        Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 
8.0.


        Hi,

        I am getting a apparently blank email in outlook express and using the 
JAWS cursor shows me the message isn't blank just like with IE.  I am using 
HTML messages here and thought the two were related somehow.

        Rick


        =======

        Visit my webpage at www.blind-geek-zone.net

        Here you will find Audio tutorials for popular programs, blindness 
related web links, blind mailing list links and documents for various things. 

          ----- Original Message ----- 
          From: Jim Grimsby JR. 
          To: jfw@xxxxxxxxxxxxx 
          Sent: Sunday, January 14, 2007 1:10 PM
          Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 
8.0.


          hi Rick I am also not having this problem with outlook xp.  it seems 
to be just internet explorer and fire fox. 
            -----Original Message-----
            From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On 
Behalf Of Rick Harmon
            Sent: Saturday, January 13, 2007 6:39 PM
            To: jfw@xxxxxxxxxxxxx
            Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 
and 8.0.


            Hi,

            I've had AVG installed here for years now and it's never caused a 
problem with my internet.  I've had blank pages on email as well since i use 
HTML based emal messages.  I am not really sure what to tell you on your end.  
I suppose you could un install AVG and see if the problem goes away.  If it 
doesn't go away then you know its nothing to do with AVG and can re install it.

            Rick


            =======

            Visit my webpage at www.blind-geek-zone.net

            Here you will find Audio tutorials for popular programs, blindness 
related web links, blind mailing list links and documents for various things. 

              ----- Original Message ----- 
              From: bjones 
              To: jfw@xxxxxxxxxxxxx 
              Sent: Saturday, January 13, 2007 9:34 PM
              Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 
and 8.0.


              Rick
              This happens with my e-mail and I did get the same thing on the 
Internet tonight but seems to be happening since installing AVG virus 
protection 2 days ago.  Is there something that can be done?
              Barbara


                -----Original Message-----
                From: jfw-bounce@xxxxxxxxxxxxx 
[mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Harmon
                Sent: Saturday, January 13, 2007 9:18 PM
                To: jfw@xxxxxxxxxxxxx
                Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 
7.1 and 8.0.


                Hi,

                When using  JAWS 7.1  or   8.0 and IE 7 and possibly IE 6 when 
a browser is first loaded and you go to a web page sometimes you will get an 
apparently blank page.  But if you use the  JAWS cursor you can tell that the 
page isn't actually blank.  This also happens when you go from site to site or 
on IE7 when you switch tabs as well.

                Sometimes this can be gotten around by pressing F6 a couple of 
times but other times all you can do is close the browser and try it again.

                HTH

                Rick


                =======

                Visit my webpage at www.blind-geek-zone.net

                Here you will find Audio tutorials for popular programs, 
blindness related web links, blind mailing list links and documents for various 
things. 

                  ----- Original Message ----- 
                  From: bjones 
                  To: jfw@xxxxxxxxxxxxx 
                  Sent: Saturday, January 13, 2007 9:10 PM
                  Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 
7.1 and 8.0.


                  Okay thanks Rick now my question is what are the problems 
being associated with this as I just picked up the messages on this and haven't 
read them all.
                  Barbara

                    -----Original Message-----
                    From: jfw-bounce@xxxxxxxxxxxxx 
[mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Harmon
                    Sent: Saturday, January 13, 2007 8:50 PM
                    To: jfw@xxxxxxxxxxxxx
                    Subject: Re: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.


                    Hi Barb,

                    Virtual buffers are used so you can navigate a HTML page 
where there actually isn't any cursor for JAWS to use.  SO the Web page is read 
into a virtual buffer and massaged to something that is more presentable and 
able to be navigated with the PC cursor.  Everytime you read a web page or 
answer a email using HTML you actually are using a virtual buffer whether you 
are aware of it or not.  JAWS also uses these virtual buffers in other areas to 
show text windows with different types of information in them.  IF you have a 
window that JAWS brings up and tells you to press Escape at the end of it to 
close it is a virtual buffer as well.

                    HTH

                    Rick


                    =======

                    Visit my webpage at www.blind-geek-zone.net

                    Here you will find Audio tutorials for popular programs, 
blindness related web links, blind mailing list links and documents for various 
things. 

                      ----- Original Message ----- 
                      From: bjones 
                      To: jfw@xxxxxxxxxxxxx 
                      Sent: Saturday, January 13, 2007 8:36 PM
                      Subject: RE: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.


                      Rick
                      I have to agree.  I don't know what a virtual buffer is 
but can tell you these settings are what I too got for every question I asked 
FS regarding my problems with Jaws 8.   None of them were fixed by changing the 
settings.
                      Barbara

                        -----Original Message-----
                        From: jfw-bounce@xxxxxxxxxxxxx 
[mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Harmon
                        Sent: Saturday, January 13, 2007 7:59 PM
                        To: jfw@xxxxxxxxxxxxx
                        Subject: Re: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.


                        The response they gave you is crap.  None of these 
settings have been necessary since JAWS 6.  Jaws 6 and later should run very 
well with XP settings out of the box.  This is basically how I set my machine 
here and how we set all of our machines at work.  All those settings they told 
you to change are completely unnecessary for newer versions of JAWS and will do 
nothing to fix the IE bug.

                        Rick


                        =======

                        Visit my webpage at www.blind-geek-zone.net

                        Here you will find Audio tutorials for popular 
programs, blindness related web links, blind mailing list links and documents 
for various things. 

                          ----- Original Message ----- 
                          From: acarthon@xxxxxxxx 
                          To: jfw@xxxxxxxxxxxxx 
                          Sent: Saturday, January 13, 2007 7:45 PM
                          Subject: Fw: Lots of blank virtual buffers in IE 7 
with JAWS 7.1 and 8.0.


                          Hi list,
                          Yes I believe I have Darrell if you are talking about 
when JAWS makes it seem like nothing is there. . As a matter of fact, I 
e-mailed FS about this issue yesterday. I will place the reply below. 
                          I hope this helps. I sometimes remedy this issue by 
hitting the F5 command when using IE 6. I still have to check and make the 
changes myself as described below. 
                          Beware, the response is quite long. 
                          AC 

                          Thank you for contacting Freedom Scientific Support. 
                          The first suggestion with these symptums is to first 
check display settings.  
                          Below are the suggested settings to optimize  Windows 
XP with Jaws.  
                          1.  Press Control plus Escape or Windows Key to open 
the Start Menu.
                          2.  Press S for Settings and Enter on Control Panel.
                          3.  Press the letter D till you hear display and 
press Enter.
                          4. on the Themes Page:
                          Windows XP should be set to modified by default.
                          To change press alt plus down arrow to open
                          5.  Control Tab to the Desktop Tab  
                          Set background to bliss
                          Set position  stretch 
                          6.  Press Control Tab to Screen Saver
                          Set to none]
                          7.  Control Tab to Appearance Tab
                          Set  to Windows Classic Style
                          Color Scheme Windows Standard
                          Font Size Normal
                          8.  Tab to OK and press Enter 
                          Suggestions for setting up folders in Windows XP 
                          1. Hold down the Windows key and press the letter M 
to get to the desktop.
                          2.  Press M for my computer and press Enter.
                          3. Press Alt plus t and down arrow to Folder Options 
and press Enter.
                          4.  When on the general tab, set tasks to use Windows 
Classic Folders.
                          Set to Open folders in the same Window.
                          5.  Tab to OK and press Enter.  
                          Note: After making these changes, the Display page 
Themes combo box says "Modified Theme." 
                          Start Menu
                          List of 6 items
                          1. From Control Panel, Move to Taskbar and Start menu 
and press ENTER.
                          2. From the Taskbar page, press ALT+G to move to and 
uncheck Group Similar Taskbar Buttons.
                          3. Press ALT+H to move to and uncheck the check box 
for Hide inactive icons.
                          4. Press CTRL+TAB to move to the Start Menu page.
                          5. Select Classic start menu.
                          6. Press ENTER to close this dialog box.
                          list end 
                          Windows Explorer
                          List of 10 items
                          1. Press WINDOWS KEY+E to open Windows Explorer.
                          2. Press ALT+V to open the View menu.
                          3. Select "Arrange Icons by" and press ENTER to open 
the submenu.
                          4. Move to the menu item "Name" to arrange by Name, 
and Press ENTER to select this and close the menus.
                          5. Repeat steps 2 and 3, and move to the item "Show 
in Groups." If it is checked, press ENTER to uncheck it and close the menus.
                          6. Press ALT+T to open the Tools menu.
                          7. Press O to open the Folder Options Dialog.
                          8. Press CTRL+TAB to move to the View page.
                          9. Press SPACEBAR to activate the "Apply to all 
folders" button, and press SPACEBAR on the YES button to acknowledge this 
change.
                          10. Move to the OK button and press SPACEBAR to close 
this dialog box.
                          list end 
                          System Performance
                          List of 6 items (contains 1 nested list)
                          1. From the Control Panel, move to System and press 
ENTER to open the System Properties Dialog.
                          2. Press CTRL+TAB to move to the Advanced page.
                          3. Press ALT+S to activate the Performance Settings 
button. The Performance Options Dialog opens.
                          4. Clear the following check boxes:
                          List of 4 items nesting level 1
                          * Animate Windows when Minimizing and Maximizing.
                          * Slide open Combo Boxes.
                          * Smooth-scroll List Boxes.
                          * Use Visual Styles on Windows and Buttons.
                          list end nesting level 1
                          5. Press ENTER to close the Performance Options 
dialog and return to the System Properties dialog box.
                          6. Press ENTER to activate the OK button and close 
the System Properties dialog box. 
                          Note: 
                          If there are two display adapters showing in the 
device manager under display adapters, be sure to disable the second instance 
of the driver for proper
                          operation of Jaws.  
                          Sluggishness on the internet is most likely caused by 
spyware or malware that may have gotten installed on your system.  
                          We strongly recommend getting a good spy ware removal 
tool as in Counter Spy or Spy Sweeper from Web Roott software. This tool will 
check your computer
                          for Spy ware. These days, this is an absolute must. 
                          http://www.counterspy.com
                           
                          If you have any additional questions, please don't 
hesitate to contact us. 
                          Thank you for choosing Freedom Scientific! 
                          If replying to this message, Be sure to include all 
previous correspondence pertaining to this issue so that we might more quickly  
assist you. 
                          Regards,
                          Grant Downey
                          Technical Support Specialist
                          Freedom Scientific 
                          Phone support: 727 803 8600, option #2
                          E-mail Support: 
                          support@xxxxxxxxxxxxxxxxxxxxx
                           
                          Visit our website at:
                          http://www.freedomscientific.com 
                          Our Mission
                          To develop, manufacture and market innovative 
technology-based products
                          and services that those with vision impairments and 
learning
                          disabilities use to change their world. 
                          -----Original Message-----
                          From: 
                          acarthon@xxxxxxxx
                          [mailto:acarthon@xxxxxxxx]
                           
                          Sent: Friday, January 12, 2007 11:48 AM
                          To: Freedom Scientific Technical Support
                          Subject:  
                          Hello Freedomscientific,
                          I am running JAWS 7.1 on my laptop with Windows XP 
SP2. 
                          While surfing the web, JAWS tends to hang up on me 
when a page is loading. In other words, I often can't get it to say or do 
anything until the page is
                          fully loaded. 
                          I have also had JAWS lose focus while on the net. The 
web page can be loading and all of a sudden the web page is no longer there. I 
check the status of
                          the page with the JAWS command at one minute and the 
page is still loading, then the next minute it says nothing. I try hitting the 
arrow keys to move
                          the cursor and nothing is said. However, if I hit the 
numpad 5 key Jaws will say blank. I end up doing an alt-tab command to get the 
web page back in focus,
                          and everything works again. 
                          JAWS is also very sluggish during these times. 
                          I hope you all can assist me with this issue. 
                          Thanks! 
                          AC  

                          nu7i@xxxxxxxxxxxxx>
                          To: <jfw@xxxxxxxxxxxxx>
                          Date: Sat, 13 Jan 2007 10:54:34 -0700
                          Subject: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.
                          Message-ID: <052901c7373b$e30719c0$800101df@djrvk8c1>

                          Hello Everyone,

                          I have been noticing more and more frequent instances 
where web pages pulled up in IE 7 using either JAWS 7.1 or 8.0 have completely 
blank virtual buffers.  It is necessary to close and reload the browser window. 
 Further, this problem increases in frequency the longer JAWS is running.  The 
problem goes away for awhile after JAWS has been closed and restarted, then 
recurs soon after.

                          Anyone else experiencing this issue?

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