Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.

  • From: "Brandon B" <serrebi101@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 14 Jan 2007 11:28:30 -0800

MessageAny program that uses the IE engine to render messages, like outlook 
express is affected. Basicly all programs with some form of a web interface 
inside of it is affected, e.g. norten, and many others that is if you read 
through them like a web page. Hopefully fs will fix this in 7.1 , and the 8.x 
series, as that was the point of having an update system, to fix the really 
anoying bugts.


brandon
msn:
serrebitranceaddict@xxxxxxxxxxx
skype: serrebi2006
mercora page: click to listen
http://search.mercora.com/v6/rssSearch.jsp?5@m@Scott+Brown+Ft+DMO@m@serrebi101@r@352@r@0@r@Scott+Brown+Ft+DMO@r@just+walk+away@r@Trance@r@just+walk+away...
  ----- Original Message ----- 
  From: Rick Harmon 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Sunday, January 14, 2007 11:01 AM
  Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


  I wonder how Outlook XP is immune to the problem?  I am assuming that you are 
using HTML messages in it as well?

  Rick


  =======

  Visit my webpage at www.blind-geek-zone.net

  Here you will find Audio tutorials for popular programs, blindness related 
web links, blind mailing list links and documents for various things. 

    ----- Original Message ----- 
    From: Jim Grimsby JR. 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Sunday, January 14, 2007 1:57 PM
    Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


    same here am not having this problem though with outlook xp.  with outlook 
express I am but not with outlook xp.  
    have not tried it on newer versions of outlook yet. 
      -----Original Message-----
      From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On 
Behalf Of Rick Harmon
      Sent: Sunday, January 14, 2007 10:37 AM
      To: jfw@xxxxxxxxxxxxx
      Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


      Hi,

      I am getting a apparently blank email in outlook express and using the 
JAWS cursor shows me the message isn't blank just like with IE.  I am using 
HTML messages here and thought the two were related somehow.

      Rick


      =======

      Visit my webpage at www.blind-geek-zone.net

      Here you will find Audio tutorials for popular programs, blindness 
related web links, blind mailing list links and documents for various things. 

        ----- Original Message ----- 
        From: Jim Grimsby JR. 
        To: jfw@xxxxxxxxxxxxx 
        Sent: Sunday, January 14, 2007 1:10 PM
        Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 
8.0.


        hi Rick I am also not having this problem with outlook xp.  it seems to 
be just internet explorer and fire fox. 
          -----Original Message-----
          From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On 
Behalf Of Rick Harmon
          Sent: Saturday, January 13, 2007 6:39 PM
          To: jfw@xxxxxxxxxxxxx
          Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 
8.0.


          Hi,

          I've had AVG installed here for years now and it's never caused a 
problem with my internet.  I've had blank pages on email as well since i use 
HTML based emal messages.  I am not really sure what to tell you on your end.  
I suppose you could un install AVG and see if the problem goes away.  If it 
doesn't go away then you know its nothing to do with AVG and can re install it.

          Rick


          =======

          Visit my webpage at www.blind-geek-zone.net

          Here you will find Audio tutorials for popular programs, blindness 
related web links, blind mailing list links and documents for various things. 

            ----- Original Message ----- 
            From: bjones 
            To: jfw@xxxxxxxxxxxxx 
            Sent: Saturday, January 13, 2007 9:34 PM
            Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 
and 8.0.


            Rick
            This happens with my e-mail and I did get the same thing on the 
Internet tonight but seems to be happening since installing AVG virus 
protection 2 days ago.  Is there something that can be done?
            Barbara


              -----Original Message-----
              From: jfw-bounce@xxxxxxxxxxxxx 
[mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Harmon
              Sent: Saturday, January 13, 2007 9:18 PM
              To: jfw@xxxxxxxxxxxxx
              Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 
and 8.0.


              Hi,

              When using  JAWS 7.1  or   8.0 and IE 7 and possibly IE 6 when a 
browser is first loaded and you go to a web page sometimes you will get an 
apparently blank page.  But if you use the  JAWS cursor you can tell that the 
page isn't actually blank.  This also happens when you go from site to site or 
on IE7 when you switch tabs as well.

              Sometimes this can be gotten around by pressing F6 a couple of 
times but other times all you can do is close the browser and try it again.

              HTH

              Rick


              =======

              Visit my webpage at www.blind-geek-zone.net

              Here you will find Audio tutorials for popular programs, 
blindness related web links, blind mailing list links and documents for various 
things. 

                ----- Original Message ----- 
                From: bjones 
                To: jfw@xxxxxxxxxxxxx 
                Sent: Saturday, January 13, 2007 9:10 PM
                Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 
7.1 and 8.0.


                Okay thanks Rick now my question is what are the problems being 
associated with this as I just picked up the messages on this and haven't read 
them all.
                Barbara

                  -----Original Message-----
                  From: jfw-bounce@xxxxxxxxxxxxx 
[mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Harmon
                  Sent: Saturday, January 13, 2007 8:50 PM
                  To: jfw@xxxxxxxxxxxxx
                  Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 
7.1 and 8.0.


                  Hi Barb,

                  Virtual buffers are used so you can navigate a HTML page 
where there actually isn't any cursor for JAWS to use.  SO the Web page is read 
into a virtual buffer and massaged to something that is more presentable and 
able to be navigated with the PC cursor.  Everytime you read a web page or 
answer a email using HTML you actually are using a virtual buffer whether you 
are aware of it or not.  JAWS also uses these virtual buffers in other areas to 
show text windows with different types of information in them.  IF you have a 
window that JAWS brings up and tells you to press Escape at the end of it to 
close it is a virtual buffer as well.

                  HTH

                  Rick


                  =======

                  Visit my webpage at www.blind-geek-zone.net

                  Here you will find Audio tutorials for popular programs, 
blindness related web links, blind mailing list links and documents for various 
things. 

                    ----- Original Message ----- 
                    From: bjones 
                    To: jfw@xxxxxxxxxxxxx 
                    Sent: Saturday, January 13, 2007 8:36 PM
                    Subject: RE: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.


                    Rick
                    I have to agree.  I don't know what a virtual buffer is but 
can tell you these settings are what I too got for every question I asked FS 
regarding my problems with Jaws 8.   None of them were fixed by changing the 
settings.
                    Barbara

                      -----Original Message-----
                      From: jfw-bounce@xxxxxxxxxxxxx 
[mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Harmon
                      Sent: Saturday, January 13, 2007 7:59 PM
                      To: jfw@xxxxxxxxxxxxx
                      Subject: Re: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.


                      The response they gave you is crap.  None of these 
settings have been necessary since JAWS 6.  Jaws 6 and later should run very 
well with XP settings out of the box.  This is basically how I set my machine 
here and how we set all of our machines at work.  All those settings they told 
you to change are completely unnecessary for newer versions of JAWS and will do 
nothing to fix the IE bug.

                      Rick


                      =======

                      Visit my webpage at www.blind-geek-zone.net

                      Here you will find Audio tutorials for popular programs, 
blindness related web links, blind mailing list links and documents for various 
things. 

                        ----- Original Message ----- 
                        From: acarthon@xxxxxxxx 
                        To: jfw@xxxxxxxxxxxxx 
                        Sent: Saturday, January 13, 2007 7:45 PM
                        Subject: Fw: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.


                        Hi list,
                        Yes I believe I have Darrell if you are talking about 
when JAWS makes it seem like nothing is there. . As a matter of fact, I 
e-mailed FS about this issue yesterday. I will place the reply below. 
                        I hope this helps. I sometimes remedy this issue by 
hitting the F5 command when using IE 6. I still have to check and make the 
changes myself as described below. 
                        Beware, the response is quite long. 
                        AC 

                        Thank you for contacting Freedom Scientific Support. 
                        The first suggestion with these symptums is to first 
check display settings.  
                        Below are the suggested settings to optimize  Windows 
XP with Jaws.  
                        1.  Press Control plus Escape or Windows Key to open 
the Start Menu.
                        2.  Press S for Settings and Enter on Control Panel.
                        3.  Press the letter D till you hear display and press 
Enter.
                        4. on the Themes Page:
                        Windows XP should be set to modified by default.
                        To change press alt plus down arrow to open
                        5.  Control Tab to the Desktop Tab  
                        Set background to bliss
                        Set position  stretch 
                        6.  Press Control Tab to Screen Saver
                        Set to none]
                        7.  Control Tab to Appearance Tab
                        Set  to Windows Classic Style
                        Color Scheme Windows Standard
                        Font Size Normal
                        8.  Tab to OK and press Enter 
                        Suggestions for setting up folders in Windows XP 
                        1. Hold down the Windows key and press the letter M to 
get to the desktop.
                        2.  Press M for my computer and press Enter.
                        3. Press Alt plus t and down arrow to Folder Options 
and press Enter.
                        4.  When on the general tab, set tasks to use Windows 
Classic Folders.
                        Set to Open folders in the same Window.
                        5.  Tab to OK and press Enter.  
                        Note: After making these changes, the Display page 
Themes combo box says "Modified Theme." 
                        Start Menu
                        List of 6 items
                        1. From Control Panel, Move to Taskbar and Start menu 
and press ENTER.
                        2. From the Taskbar page, press ALT+G to move to and 
uncheck Group Similar Taskbar Buttons.
                        3. Press ALT+H to move to and uncheck the check box for 
Hide inactive icons.
                        4. Press CTRL+TAB to move to the Start Menu page.
                        5. Select Classic start menu.
                        6. Press ENTER to close this dialog box.
                        list end 
                        Windows Explorer
                        List of 10 items
                        1. Press WINDOWS KEY+E to open Windows Explorer.
                        2. Press ALT+V to open the View menu.
                        3. Select "Arrange Icons by" and press ENTER to open 
the submenu.
                        4. Move to the menu item "Name" to arrange by Name, and 
Press ENTER to select this and close the menus.
                        5. Repeat steps 2 and 3, and move to the item "Show in 
Groups." If it is checked, press ENTER to uncheck it and close the menus.
                        6. Press ALT+T to open the Tools menu.
                        7. Press O to open the Folder Options Dialog.
                        8. Press CTRL+TAB to move to the View page.
                        9. Press SPACEBAR to activate the "Apply to all 
folders" button, and press SPACEBAR on the YES button to acknowledge this 
change.
                        10. Move to the OK button and press SPACEBAR to close 
this dialog box.
                        list end 
                        System Performance
                        List of 6 items (contains 1 nested list)
                        1. From the Control Panel, move to System and press 
ENTER to open the System Properties Dialog.
                        2. Press CTRL+TAB to move to the Advanced page.
                        3. Press ALT+S to activate the Performance Settings 
button. The Performance Options Dialog opens.
                        4. Clear the following check boxes:
                        List of 4 items nesting level 1
                        * Animate Windows when Minimizing and Maximizing.
                        * Slide open Combo Boxes.
                        * Smooth-scroll List Boxes.
                        * Use Visual Styles on Windows and Buttons.
                        list end nesting level 1
                        5. Press ENTER to close the Performance Options dialog 
and return to the System Properties dialog box.
                        6. Press ENTER to activate the OK button and close the 
System Properties dialog box. 
                        Note: 
                        If there are two display adapters showing in the device 
manager under display adapters, be sure to disable the second instance of the 
driver for proper
                        operation of Jaws.  
                        Sluggishness on the internet is most likely caused by 
spyware or malware that may have gotten installed on your system.  
                        We strongly recommend getting a good spy ware removal 
tool as in Counter Spy or Spy Sweeper from Web Roott software. This tool will 
check your computer
                        for Spy ware. These days, this is an absolute must. 
                        http://www.counterspy.com
                         
                        If you have any additional questions, please don't 
hesitate to contact us. 
                        Thank you for choosing Freedom Scientific! 
                        If replying to this message, Be sure to include all 
previous correspondence pertaining to this issue so that we might more quickly  
assist you. 
                        Regards,
                        Grant Downey
                        Technical Support Specialist
                        Freedom Scientific 
                        Phone support: 727 803 8600, option #2
                        E-mail Support: 
                        support@xxxxxxxxxxxxxxxxxxxxx
                         
                        Visit our website at:
                        http://www.freedomscientific.com 
                        Our Mission
                        To develop, manufacture and market innovative 
technology-based products
                        and services that those with vision impairments and 
learning
                        disabilities use to change their world. 
                        -----Original Message-----
                        From: 
                        acarthon@xxxxxxxx
                        [mailto:acarthon@xxxxxxxx]
                         
                        Sent: Friday, January 12, 2007 11:48 AM
                        To: Freedom Scientific Technical Support
                        Subject:  
                        Hello Freedomscientific,
                        I am running JAWS 7.1 on my laptop with Windows XP SP2. 
                        While surfing the web, JAWS tends to hang up on me when 
a page is loading. In other words, I often can't get it to say or do anything 
until the page is
                        fully loaded. 
                        I have also had JAWS lose focus while on the net. The 
web page can be loading and all of a sudden the web page is no longer there. I 
check the status of
                        the page with the JAWS command at one minute and the 
page is still loading, then the next minute it says nothing. I try hitting the 
arrow keys to move
                        the cursor and nothing is said. However, if I hit the 
numpad 5 key Jaws will say blank. I end up doing an alt-tab command to get the 
web page back in focus,
                        and everything works again. 
                        JAWS is also very sluggish during these times. 
                        I hope you all can assist me with this issue. 
                        Thanks! 
                        AC  

                        nu7i@xxxxxxxxxxxxx>
                        To: <jfw@xxxxxxxxxxxxx>
                        Date: Sat, 13 Jan 2007 10:54:34 -0700
                        Subject: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.
                        Message-ID: <052901c7373b$e30719c0$800101df@djrvk8c1>

                        Hello Everyone,

                        I have been noticing more and more frequent instances 
where web pages pulled up in IE 7 using either JAWS 7.1 or 8.0 have completely 
blank virtual buffers.  It is necessary to close and reload the browser window. 
 Further, this problem increases in frequency the longer JAWS is running.  The 
problem goes away for awhile after JAWS has been closed and restarted, then 
recurs soon after.

                        Anyone else experiencing this issue?

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