RE: Link Problems
- From: "Cy Selfridge" <cyselfridge@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 18 Apr 2010 18:59:29 -0600
Adrian,
I have seen this problem from time to time with MS Outlook.
One possible explanation is that if there is *anything* else on the line
with the link (http: or www.) then you can not get it to work.
Now, in Outlook 2007 there is an additional twist. The global settings for
all folders in Outlook is long gone and each folder has its own set of
settings. It is a royal pain in my opinion. This comes into play when some
folders will strip out whatever it takes to make a link work. (LOL) I have
not found the magic setting as yet to correct this small problem but I am
honestly looking.
HTH
Cy, The Anasazi
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Adrian Spratt
Sent: Sunday, April 18, 2010 5:32 PM
To: jfw@xxxxxxxxxxxxx
Subject: Link Problems
Someone off-list suggested I pose this question here. I haven't done so
before now because I figured it probably isn't a JAWS question, but perhaps
it is. I can find no answers online, and my tech consultant has never seen
it before.
Using Outlook 2003, I cannot get certain links to work in some emails. I've
found no consistency. I think most, if not all, the examples are links that
begin either http or www, but sometimes links of this kind work.
I never had this problem with OE, which I used until a week ago. I
experimented with OE earlier today, and determined the problem still doesn't
exist there. So it isn't a file association issue, as one webpage suggested,
nor is it an antivirus block, as I'd speculated.
Sources of email giving me this problem include Bank of America and Amazon.
If their messages say something like "for such-and-such, click here," I can
do it. However, if it is an http link, even though JAWS verbalizes "link," I
get a very stern beep saying, in effect, "tough." I do not have this problem
with emails from the NY Times, Schwab and other sources.
In the course of going through Outlook 2003's tools and view menus, I've
unchecked "plain text" and set my outgoing mail to HTML.
Any ideas?
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