Keystrokes not working in on Laptop Using JFW
- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 21 Aug 2006 11:48:01 -0500
Hello All:
I received a telephoen call from a client that has a problem where
certain keystrokes are not working when she's on her laptop. For
example, when she holds down the insert key and presses the F12 key, the
computer just says "f12," and does not tell what time it is. Also, she
said on occasion that she can't even do a ctrl-home.
I don't think this is a JAWS problem, but a windows problem.
Nevertheless, I suggested she check her keyboard layout under JAWS
basics menu to make sure it's still set to laptop. Also, she has done a
repair on JAWs and this did not fix the problem, so I suggested she
uninstall and re-install JAWS and see if this fixes the problem.
Any other suggestions?
Thanks for all the great help I get from this list.
Ray Campbell, HelpDesk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
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