Hey Dave, I went up and down the tree view in Outlook 2003 and didn't see any other folder named sent items folder. I don't remember this ever happening to me before now. I do see Outbox, inbox, drafts, deleted items folder, Norton antispam, Junk folder and folders in which I created on my own. Could you offer any other suggestions? This doesn't make any sense. It's not like I deleted them or anything like that. I usually only delete things from either the Inbox or in my other folders but never in the sent items folder. Thanks for your assistance and I look forward to any other suggestions that people might have. Carmen Santiago _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Dave Carlson Sent: Thursday, May 14, 2009 2:48 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Jaws10 and Outlook 2003 Carmen, Strange. But I wonder if you have more than one sent items folder? Do some more looking. Should be a mailbox folder, with subfolders inbox, outbox, sent, read, etc. You might have another folder with a sent items branch that's not being used. Dave ----- Original Message ----- From: Carmen <mailto:bluedogs24@xxxxxxxxxxx> Santiago To: jfw@xxxxxxxxxxxxx Sent: Thursday, May 14, 2009 09:47 Subject: Jaws10 and Outlook 2003 Hey listers, I'm using Jaws 10 on an XP pro machine. I'm also using Outlook 2003. I was wondering when I'm in the Outlook 2003 tree view and I want to search for a specific folder this is what happens to me How is it that I'm unable to see all of my e-mails from my sent items folder. For example, when I go to the tree view and use first letter navigation to get to my sent items folder and press enter. I then tab to the list view where you would normally see all the e-mails that you've ever written in there. You would think that they would be there. Is there a feature that you can turn on and off to cause something like this to happen where you can't even view the e-mails that are in the sent items folder. In my Outlook settings I have all the unsent e-mails that I wish to work on later go into my drafts folder and I have checked everything else out and it seems like everything is going to the appropriate folders except for the sent items e-mails. I don't see anything there. When I go to the list view Jaws says "From subject receive size: There are no items to show in this view." What does this possibly mean? I went to the Outlook window and went to tools: options and in the preferences dialog box, I tab to the e-mail options button. I tab to where it said saved copies of messages in sent items folder check box is checked. Has anyone else experienced this sort of thing before? This has been going on for quite some time. Any help would be greatly appreciative. Carmen Santiago