Re: Jaws10 and Outlook 2003

  • From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 14 May 2009 11:48:07 -0700

Carmen,

Strange. But I wonder if you have more than one sent items folder? Do some more 
looking. Should be a mailbox folder, with subfolders inbox, outbox, sent, read, 
etc. 

You might have another folder with a sent items branch that's not being used.

Dave

  ----- Original Message ----- 
  From: Carmen Santiago 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Thursday, May 14, 2009 09:47
  Subject: Jaws10 and Outlook 2003


  Hey listers,

              I'm using Jaws 10 on an XP pro machine.  I'm also using Outlook 
2003.  I was wondering when I'm in the Outlook 2003 tree view and I want to 
search for a specific folder this is what happens to me  How is it that I'm 
unable to see all of my e-mails from my sent items folder.  For example, when I 
go to the tree view and use first letter navigation to get to my sent items 
folder and press enter.  I then tab to the list view where you would normally 
see all the e-mails that you've ever written in there.  You would think that 
they would be there.  Is there a feature that you can turn on and off to cause 
something like this to happen where you can't even view the e-mails that are in 
the sent items folder.  In my Outlook settings I have all the unsent e-mails 
that I wish to work on later go into my drafts folder and I have checked 
everything else out and it seems like everything is going to the appropriate 
folders except for the sent items e-mails. I don't see anything there.  When I 
go to the list view Jaws says "From subject receive size: There are no items to 
show in this view."  What does this possibly mean?  I went to the Outlook 
window and went to tools: options and in the preferences dialog box, I tab to 
the e-mail options button.  I tab to where it said saved copies of messages in 
sent items folder check box is checked.   Has anyone else experienced this sort 
of thing before?  This has been going on for quite some time.  Any help would 
be greatly appreciative.

   

  Carmen Santiago

   

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