Re: Jaws repeating lines
- From: "Curtis Delzer" <curtis@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sat, 3 May 2008 12:36:40 -0500
Look, in, "don't know vista's control panel name), but there should be
something like
accessibility options, under display, cursor blink rate, and cursor width, set
it to 0.
The blink rate is by default, 63 percent.
Curtis Delzer
----- Original Message -----
From: Nancy Shugart
To: jfw@xxxxxxxxxxxxx
Sent: Friday, May 02, 2008 6:01 PM
Subject: Jaws repeating lines
Hi All,
It's me again. The problem still exists though I changed the subject line to
try to be more specific.
This message is only for those who love a challenge! Who absolutely love to
solve puzzles that have not been solved by even the top level of tech support
at Freedom Scientific.
So here goes.
I'm using Windows Vista Home Premium on a Dell Inspiron 1420 laptop.
I am using Jaws 9.0.2152 though this problem also occurred with Jaws 9.0.552.
The problem: I am in an email in Windows Mail. Jaws will read the message
someone else sends me with no problem. I can use the arrow keys to read line
by line if I choose and no problem.
The problem occurs when I type an email message and try to review what I've
typed by using the arrow keys.
I arrow up and it reads the line.
I arrow down and it reads the above line again.
It does this throughout the message so I really am never sure which line I'm
actually on.
And it does not matter if I press the arrow keys quickly or if I wait several
seconds between changing arrow directions.
The weird thing is that it does not do this when reading a message that someone
else has sent me.
Now it will also have this problem when I use the arrow keys to read line by
line in a NotePad document or a Word document.
It does not have this problem when reading pages on the internet.
What we have done...
The window is maximized.
The display resolution is set at 1280 by 768.
The font size is normal.
The cursor size is normal.
The video driver is updated.
The video card is intel gma950
The theme is Windows Vista.
Today John, top level of FS tech support had us uninstall Jaws completely with
all its components and then reinstall it.
But that changed nothing.
I keep thinking it's something simple that we're overlooking but, for the life
of me, I can't figure this out.
So if you love a challenge then go for it! Send me your best troubleshooting
ideas.
And know that I will be sincerely grateful.
Nancy
"Courage is the capacity to hear what others say is impossible and believe you
are the one to make it happen." -Nancy Shugart
Prove them wrong and succeed anyway. Visit...
http://www.provethemwrong.com
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