Hi Everyone
Warning--this is a long detailed and I hope not too confusing post.
We are running Jaws 9 with Vista Home premium on the PC and a newly
acquired
laptop (Sony Vaio) running Jaws 9 on Windows Vista Business. We have had
a
very "character building" frustrating time with the new laptop using word
from Office Professional 2007. We were having a second document created
on
exiting word (containing only a line of text that was edited within the
document, always at a place that was further up in the document--weird, I
know). As well as this extra document we also had locking up of the
function keys like enter, backspace, arrow keys, and delete. Further to
the
locking of these keys or because of this (which came first don't know),
Jaws
would cease to speak and even though it showed in the system tray it could
not be brought back to life. A restart of the computer was necessary.
This
is long story, but to shorten as best I can, we thought at first it was
the
new laptop, or the Windows Business platform since both were new to our
previous set-up. We had since December 2007 a new PC with Windows Vista
Home Premium and recently updated the Jaws 8 to Jaws 9 this year. Had
thought that all was okay with the PC but decided to try to duplicate the
incidents we had on the laptop. The PC was never before used in Word,
using
Jaws, and guess what--the same problem happened.
The common factors with the Laptop and PC are Windows Vista (different
versions remember, Home Premium and Business); Jaws 9 and Office
Professional 2007.
Janine (my daughter, using Jaws) was closing the documents in word with
the
command Alt+F and then X. Jonathan suggested closing the documents with
Alt+F4. Since using this command we have not had the "ghost document"
that
word created. After much unreliability and the necessity for Janine to
catch-up on University lectures we have uninstalled Office 2007 on the
laptop and she is using an old Office 2000 professional for the word
documents. Word 2000 doesn't seem to give her any problems but she is
keen
to use the Office 2207 as she found extra features appealing. I (Mum) am
continuing with the experimentation period on the PC using Jaws (Mum's
always get the worst jobs!). I have had no "ghost document" using the
Alt+F4 exit but an occasional Alt F and X with arrowing up/down in the
document and editing can still produce our extra document. The locking we
feel would always seem to happen going in and out of word several times.
During this locking episode you can using the mouse and without Jaws, get
into word and type but if you try to use the enter, delete, backspace etc
you find those keys just don't work.
We thought it was a Microsoft issue but feel (just our thoughts!) that it
is
a Jaws 9 clash with Office 2007. Remember that I use Word without Jaws
all
the time and have never had a problem.
If you can make any sense out of the above I would be interested in
knowing
if any of you are using Jaws 9 with Microsoft Office 2007 Professional and
using Word 2007.
Sorry for the long post. Believe you me it has been a LONG (caps lock
with
emphasis) very time consuming episode.
Many thanks for the use of the soap-box.
Kind Regards
Phyl Smith
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of jim grimsby Jr.
Sent: Monday, 31 March 2008 3:41 a.m.
To: jfw@xxxxxxxxxxxxx
Subject: RE: Jaws on vista
yes, I am running jaws for Windows, 9.0, and Windows Vista, with no
problems.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of mattias
Sent: Sunday, March 30, 2008 6:53 AM
To: jfw@xxxxxxxxxxxxx
Subject: Jaws on vista
Have anyone running jaws on vista without problems?
-----
mattias
mobil 0763396420
www.mjw.se
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