RE: Jaws on vista
- From: Joseph Lee <joseph.lee22590@xxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Mon, 31 Mar 2008 21:50:45 -0700
Hi Phyl,
Before I answer your question, I need to know
some things here:
* Is the Sony Vaio laptop using latest BIOS
version designed for Vista?
* Do you have the latest graphics driver for
both systems?
* Did you upgrade to Office 2007 Service Pack
1?
* Do you have JAWS 9.0.552 update?
* Did you upgrade to Vista Service Pack 1?
* Did you try the experiments without running
JAWS - that is, with JAWS off, opening Word
2007, typing something, closing it using Alt
plus F4 and to see if FN keys locked.
Because if it does not happen without JAWS,
then it is something to do with keyboard
driver and JAWS. If it does happen even
though JAWS is not running, then we have a
software fault where upon closing, Word would
active FN key and make it "sticky".
Here are some personal recommendations:
* Update to the latest graphics driver for
both the laptop and the PC.
* Update the BIOS on the Vaio.
* Install Office 2007 Service Pack 1 and
Vista Service Pack 1.
* If you haven't already, update to JAWS
9.0.552.
BTW, the best Office version to use with
Vista besides Office 2007 is Office 2003 (in
my opinion, Office 2000 (9.0) is not that
reliable and lacks features such as Smart
Tags introduced with Word 2002 (XP/10.0) and
Help Assistants (introduced with
2003/11.0).).
There is a listserv that talks about using
Windows Vista (including Office 2007) from
blindness perspective (if your daughter has
an email address, I highly recommend that she
join this Blind Vista list).
Cheers,
Joseph
----- Original Message -----
From: "The Smiths" <smithpak@xxxxxxxxxx
To: <jfw@xxxxxxxxxxxxx
Date sent: Tue, 1 Apr 2008 17:25:23 +1300
Subject: RE: Jaws on vista
Hi Everyone
Warning--this is a long detailed and I hope
not too confusing post.
We are running Jaws 9 with Vista Home premium
on the PC and a newly acquired
laptop (Sony Vaio) running Jaws 9 on Windows
Vista Business. We have had a
very "character building" frustrating time
with the new laptop using word
from Office Professional 2007. We were
having a second document created on
exiting word (containing only a line of text
that was edited within the
document, always at a place that was further
up in the document--weird, I
know). As well as this extra document we
also had locking up of the
function keys like enter, backspace, arrow
keys, and delete. Further to the
locking of these keys or because of this
(which came first don't know), Jaws
would cease to speak and even though it
showed in the system tray it could
not be brought back to life. A restart of
the computer was necessary. This
is long story, but to shorten as best I can,
we thought at first it was the
new laptop, or the Windows Business platform
since both were new to our
previous set-up. We had since December 2007
a new PC with Windows Vista
Home Premium and recently updated the Jaws 8
to Jaws 9 this year. Had
thought that all was okay with the PC but
decided to try to duplicate the
incidents we had on the laptop. The PC was
never before used in Word, using
Jaws, and guess what--the same problem
happened.
The common factors with the Laptop and PC are
Windows Vista (different
versions remember, Home Premium and
Business); Jaws 9 and Office
Professional 2007.
Janine (my daughter, using Jaws) was closing
the documents in word with the
command Alt+F and then X. Jonathan suggested
closing the documents with
Alt+F4. Since using this command we have not
had the "ghost document" that
word created. After much unreliability and
the necessity for Janine to
catch-up on University lectures we have
uninstalled Office 2007 on the
laptop and she is using an old Office 2000
professional for the word
documents. Word 2000 doesn't seem to give
her any problems but she is keen
to use the Office 2207 as she found extra
features appealing. I (Mum) am
continuing with the experimentation period on
the PC using Jaws (Mum's
always get the worst jobs!). I have had no
"ghost document" using the
Alt+F4 exit but an occasional Alt F and X
with arrowing up/down in the
document and editing can still produce our
extra document. The locking we
feel would always seem to happen going in and
out of word several times.
During this locking episode you can using the
mouse and without Jaws, get
into word and type but if you try to use the
enter, delete, backspace etc
you find those keys just don't work.
We thought it was a Microsoft issue but feel
(just our thoughts!) that it is
a Jaws 9 clash with Office 2007. Remember
that I use Word without Jaws all
the time and have never had a problem.
If you can make any sense out of the above I
would be interested in knowing
if any of you are using Jaws 9 with Microsoft
Office 2007 Professional and
using Word 2007.
Sorry for the long post. Believe you me it
has been a LONG (caps lock with
emphasis) very time consuming episode.
Many thanks for the use of the soap-box.
Kind Regards
Phyl Smith
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx
[mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of jim grimsby Jr.
Sent: Monday, 31 March 2008 3:41 a.m.
To: jfw@xxxxxxxxxxxxx
Subject: RE: Jaws on vista
yes, I am running jaws for Windows, 9.0, and
Windows Vista, with no
problems.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx
[mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of mattias
Sent: Sunday, March 30, 2008 6:53 AM
To: jfw@xxxxxxxxxxxxx
Subject: Jaws on vista
Have anyone running jaws on vista without
problems?
-----
mattias
mobil 0763396420
www.mjw.se
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