Re: Jaws is reading subject line only in messages in outlook express.

  • From: "david the wild-thing" <d.h.whitehead@xxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 7 Dec 2004 11:21:35 -0500

Here's a fuller answer to the problem in OE: Thank you for contacting
Freedom Scientific technical Support.  View the TSN below to resolve this

This is a focus issue with Microsoft Outlook Express that occurs with or
without JAWS running and is specific to Windows XP Pro with Service Pack 2.

Outlook Express is set to display all e-mail messages in plain text, the
focus moves to the subject line instead of the body when you open a message.

reads the subject, but cannot read the message body because that area does
not have the focus.

For your convenience, script files are now available which will resolve the
issue with JAWS 5.10. You can replace the fixed script set in your

folder as follows:

1. Download the modified script set:

2. Unzip the files. The file set should include:

- msoe.jsh

- msoe.jsm

- Outlook Express 5-6.jkm

- Outlook Express 5-6.jsb

- Outlook Express 5-6.jss

- Outlook Express 5-6.jcf

- Outlook Express 5-6.jsd

3. Copy and paste these files into the JAWS510\Settings\ENU folder. This
overwrites the existing files.

Note that this script set also fixes the problem described in the following

JAWS speaks the message title in Outlook Express twice

This can stil also be handled by changing the Read All Messages in Plain
Text option, though this might not be an otpion for those who must use plain

1. Start Outlook Express 6.0 or later.

2. From the Tools menu, choose Options.

3. Hold CTRL and press TAB until you move to the Read page.

4. Clear the Read All Messages In Plain Text check box.

Alternatively, if you want to keep the plain text setting, press the TAB key
after opening an e-mail message. Then, manually carry out the Say All

by pressing INSERT+DOWN ARROW.
Tracey Jackson,
Freedom Scientific Technical Support Specialist
The following additional resources are available for technical
support: contact us directly at 727 803 8600.
Visit our web site at

To post a message to the list, send it to jfw@xxxxxxxxxxxxx
To unsubscribe from this mailing list, send a message to 
jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
Archives located at:

If you have any concerns about the list, post received from the list, or the 
way the list is being run, do not post them to the list. Rather contact the 
list owner at jfw-admins@xxxxxxxxxxxxxx

Other related posts: