Check carefully after assigning the hotkey to make sure it's really there before saving the shortcut. Sometimes it is replaced with the Tab character when you Tab away from the field. Also make sure you don't have another version of JAWS on the desktop with the same hot key assigned. Dave ----- Original Message ----- From: Mike & Barbara To: jfw list Sent: Wednesday, March 11, 2009 1:20 PM Subject: Jaws hot key not working Hi All, We created a hot key for Jaws 10.x through the properties shortcut page on a friends computer. When she unloads Jaws with the Insert + F4 key stroke, then tries to restart with control, alt, + J keystroke nothing happens. She then has to reboot the computer to get Jaws running again. What are we doing wrong. She is running XP Pro & Jaws 10.x. All advice will be greatly appreciated. Thanks much. Take care. Mike