Re: Jaws freezing

  • From: Brian Hansen <BC.Hansen23@xxxxxxxxx>
  • To: "jfw@xxxxxxxxxxxxx" <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 29 Mar 2011 17:04:45 -0500

I contacted them sometime back, but they couldn't reproduce the problem.



On Mar 29, 2011, at 11:21 AM, "Charles" <onthego2005@xxxxxxx> wrote:

> Looks as though you should contact FS Tech support and describe this problem 
> to them.  You Can do this either by phone or at their web page.
> From: Brian Hansen
> Sent: Tuesday, March 29, 2011 8:01 AM
> To: jfw@xxxxxxxxxxxxx
> Subject: RE: Jaws freezing
> Both JFW 11 & 12 are doing the same things on my desktop.  When I had my wife 
> look at the screen, everything works just fine visually, but JFW some how 
> locked up the sound card that it's using.  The only way to get things back to 
> normal is to power down and restart.  I've even tried it on other computers 
> and other sound cards and I'm still getting the same results.
> Blessings,
> Brian
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
> Lori Duncan
> Sent: Monday, March 28, 2011 12:08 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Jaws freezing
> Hi I'm using Jaws 11 with windows XP.  I'm  having problems with Jaws on the 
> internet.  When I'm on a webpage and am using my up or down arrow keys to 
> move fast up and down a page for example, Jaws will suddenly stop talking, 
> and won't re-start, not even when I go into the Jaws folder and sellect from 
> there or use a short cut key.  It's happened a number of times today, and the 
> only way round it is if I re-boot my laptop, which I know isn't good for  my 
> hard drive.  I'm not sure what's caused this problem, but I have been getting 
> error messages from Microsoft asking me if I'd like to send an error report, 
> but it doesn't say what the error is or how I fix it.  Could the problem be 
> net-based or something?  Any advice would be wellcome.  Thanks from Lori 
> Duncan.

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