Jaws and Different Screen Readers

  • From: "Steve" <k8sp@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 7 May 2004 16:14:57 -0400

Greg,

This isn't current and F.S. denied that there was a problem.  However, when I
attempted to run the dem of Win Eyes 4.21 which had DCM with JFW 4.51.119, I
got the silent treatment when on the log-on screen for Win XP.

Here is a note I sent a year ago regarding this:

Currently using JFW 4.51.119 NT, in a Windows XP Home Edition 2.6GHz with 512
DDR memory.

Recently, I downloaded a demo of GWMicro Window Eyes 4.21.1 which has the
new video chaining technology.  Although I did not have Window Eyes set to
load on startup, I lost access to the log-on screen.  JFW would only read the
user name, it would not read *** as the password is typed in, nor would it
read the OK, Options or other buttons in the log-on screen.  In addition, the
Windows Narrator would not read these items as it normally does.

While I have resolved this problem by uninstalling Window Eyes, it appears
these two apps are not working well together.  I have heard from others that
if Win Eyes is installed first, they have not had this problem, but their OS
was Windows 2000.  While the OS are similar in some respects, I don't know if
that is instructive in my case or not.

Later, I decided to uninstall JFW.  I then
again installed Window Eyes, and set it to load before startup.  By itself, W
E did speak the log-on info, and allowed me to access the desktop and
associated apps.

However, when I then re-installed JFW, I again had the same problem.

This time, if I had Window Eyes come up on the log on screen, Window Eyes
would read the password and the buttons such as ok, options etc.  But, once I
entered my password and windows opened up, Window Eyes became silent.  I
could not re-load Window Eyes nor could I load Jaws or the Windows Narrator.

At this time, I'm not sure whether Window Eyes is actually at fault, or if JFW
is at fault.  But, they definitely aren't candidates for marriage on my
system at this time.  That's too bad, as there are some interesting things
which Window Eyes offers.


Again, Greg, all that was a year ago with WE 4.21 and JFW 4.51.119.  Others
have apparently not had the same problem.

Steve Pollo
Lansing, MI



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