Samara, First, make sure you have the accessible version of the latest release of Adobe Reader, which I think is now up to 9. If the PDF document is a text file, this program will take you through the steps for making it accessible. From your message, it sounds as though you're more or less up to date in this regard. However, when Adobe goes through the conversion process and reports something like, "Empty document," it suggests you have an image file. In that case, you will need to perform OCR, optical character recognition, on it. If you have a Kurzweil 1000 or similar reading device, it will be able to do this task for you. Otherwise, you will need to obtain an OCR application such as OmniPage or others that have been recommended on this and other lists. ----- Original Message ----- From: Samara Raine To: jfw@xxxxxxxxxxxxx Sent: Tuesday, September 29, 2009 11:16 PM Subject: Re: Jaws and Adobe Reader Er...OCR? ----- Original Message ----- From: Ray Foret jr To: jfw@xxxxxxxxxxxxx Sent: Tuesday, September 29, 2009 9:51 PM Subject: Re: Jaws and Adobe Reader Sounds like you need to run OCR on the document. Maybe Open Book or Omnipage Pro. Sincerely, The Constantly BAREFOOTED Ray "Old friend, what are you looking for? After those many years abroad you come With images you tended Under foreign skies Far away from your own land" George Seferis Phone or Fax:: +1 (985) 360-3614 Cell: +1 (985) 791-2938 e-mail: rforetjratcomcastdotnet Skype Name: barefootedray ----- Original Message ----- From: Samara Raine To: jfw@xxxxxxxxxxxxx Sent: Tuesday, September 29, 2009 8:15 PM Subject: Jaws and Adobe Reader Hi, I'm trying to download some forms from the America's Got Talent site, and I know there are things written on the forms, because it'll say "processing page 9 of whatever", but when it's done, stupid jaws just keeps saying "alert, empty document." I know the damn thing isn't empty and I need these forms. Any ideas?