RE: Jaws 7 Pro Problem

  • From: "Jim Grimsby" <jimgrims@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 13 Nov 2005 11:46:50 -0800

hi, first of all jaws standard works with xp home.  
so if you are not going to be using xp pro or windows server 2003 you do
not need to spend the money to update to the pro version.  
not sure if you can get a refund on that or not the best thing to do is
call fs if you want it.  
ok well bring up narrator when your pc start and make sure it will
speak.  if it does then see if there is an error on the screen you may
need to reinstall the video intercept for jaws.  
now with narrator running if there is no error about the video intercept
go to the jaws control panel and see what your default speech is. make
sure it is not set to no speech.  
if narrator does not start talking you have a muted sound card.   if
this is the case you will need sited help to set the volume control or
if you have another usb sound card you can fix it using this.  
hth 
 
 

jim grimsby
msn: jim.grimsby@xxxxxxx
email:  jimgrims@xxxxxxxxxxx
skype: jim.grimsby 

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Vicki
Sent: Sunday, November 13, 2005 3:59 AM
To: jfw@xxxxxxxxxxxxx
Subject: Jaws 7 Pro Problem


Hi folks,
 
  It's Vicki here again.
 
  I have a Jaws 7 Pro question I am hoping someone can help me with.

  I am using Windows XP home edition and was previously using JAWS 5.1
Standard.

  In the last couple of days I upgraded to JAWS 7 Pro as I was told that
this version would work with Windows XP Home Edition.

  When I installed it, I was asked to shut down the computer and restart
it so the necessary changes could be made.  I did this and installed
Jaws with
sighted assistance.

  When the computer restarted it worked fine and Jaws spoke.

  I also set Jaws to start up immediately as soon as windows started up.

  Later, when I tried restarting the computer again, Jaws would not
speak.  It would start up automatically but would not speak.

  I checked to make sure that the speech wasn't set so that it didn't
speak at all and it was set to speak words so don't see a problem there.

  Just wondered, does anyone have any idea as to why it might not be
working?

Regards,
 
Vicki
 
Email: lola1@xxxxxxxxxxxxxxx


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