Re: Jaws 11 continued.

  • From: "Voy44" <voy44@xxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 21 Oct 2009 19:45:15 +0200

Hi Dorothy,

what is your operating system, what is the version of Lunar?
If the version is older, it may first be necessary to uninstall lunar, or if possible, to uninstall the display chaining driver from Dolphin. As I do not use Dolphin products, I cannot give you any concrete steps on how to proced. When you speak of downloading JAWS 11.0 and the clicks, are you saying you perform an Update of a JAWS Beta version, or are you downloading the Release from ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/JAWS/J11.0.729-32bit.exe

Download the file from this link, save it to a location you can access easily, and try installing JAWS with this.
Does your PC start up?
Do you have any other screen reader available, in case something goes wrong with the JAWS 11.0 install? One alternative is the narrator, accessed by pressing WindoesKey+r together, then typing narrator into the edit box.
Or the open source screen reader NVDA, which can be obtained from:
www.nvda-project.org.
Hope this info was useful,

Nermin
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