RE: [JFWlite] lap tops and Jaws.
- From: Chip Orange <COrange@xxxxxxxxxxxxxxx>
- To: "'jfw@xxxxxxxxxxxxx'" <jfw@xxxxxxxxxxxxx>
- Date: Wed, 10 Dec 2003 10:38:41 -0500
I have to agree with David's assessment; video problems are evident as soon
as you start the pc, not after some use. I'd have to suspect something
else, perhaps some other piece of software. Did Dell pre-load the pc with
any sort of "automated support" type of software that runs at startup? My
comcast cable modem at home did that, and I found that automated software
was using a great deal of resources, for no apparent reason, so I
uninstalled it. Things have been much faster since I did that.
I'd also run some anti-spiware software (like adaware or spibot) just to
make sure you don't have some unwanted guests!!
Finally, I'd try disabling your anti-virus software for a while to see if
the problem goes away. Some AV software can be quite a drain on the system,
especially if set to scan every file upon every access.
hth,
Chip
> -----Original Message-----
> From: Anna K Byrne [mailto:annakb@xxxxxxxxxxxxx]
> Sent: Wednesday, December 10, 2003 10:22 AM
> To: jfw@xxxxxxxxxxxxx
> Subject: RE: [JFWlite] lap tops and Jaws.
>
>
> Thanks, Chip. We are using JFW4.51 with a Dell desktop. The
> computer
> almost acts like the color settings are incorrect, but I have
> checked them
> repeatedly and they are as directed by FS and Access Technology
> Institute. The video card is an Ati Radion 75500, I believe.
> The computer
> doesn't crash; but it does get befuddled, and reloading JAWS
> fixes things
> nicely. It's good for the students, because they learn to cope with
> annoying circumstances, but it's annoying. And the only
> culprit I can
> think of, since I have verified that the settings are correct
> for windows
> XP, is the video card.
>
>
>
>
>
> At 08:57 AM 12/10/2003, you wrote:
> >Anna,
> >
> >Here are 3 questions that may help us figure out why you're
> having these
> >problems:
> >
> >1) are you using an HP computer?
> >
> >2) which version of JFW?
> >
> >3) Did you try the upgrade for the JRE that the TSN recommends?
> >
> >Chip
> >
> >
> >
> > > -----Original Message-----
> > > From: Anna K Byrne [mailto:annakb@xxxxxxxxxxxxx]
> > > Sent: Wednesday, December 10, 2003 9:50 AM
> > > To: jfw@xxxxxxxxxxxxx
> > > Subject: RE: [JFWlite] lap tops and Jaws.
> > >
> > >
> > > When I specifically asked about a 7500, the JFW guy said they
> > > have been
> > > having some trouble with them and recommended not getting
> > > one. At work we
> > > have one, and we have to keep unloaded/reloading JAWS (4.51)
> > > in order to
> > > read things like the start menu, despite the Windows XP
> > > settings being the
> > > ones recommended by FS.
> > > At 08:44 AM 12/10/2003, you wrote:
> > > >I'm not sure how valid the TSNs are, but this opinion that
> > > the ATI mobility
> > > >cards are ok is current.
> > > >
> > > >
> > > > > -----Original Message-----
> > > > > From: David Poehlman [mailto:poehlman1@xxxxxxxxxxx]
> > > > > Sent: Wednesday, December 10, 2003 9:39 AM
> > > > > To: jfw@xxxxxxxxxxxxx
> > > > > Subject: Re: [JFWlite] lap tops and Jaws.
> > > > >
> > > > >
> > > > > If anyone has the time to check, I wonder how old these are.
> > > > > they were
> > > > > pretty old last time I looked.
> > > > >
> > > > > ----- Original Message -----
> > > > > From: "Chip Orange" <COrange@xxxxxxxxxxxxxxx>
> > > > > To: "JFWLite (E-mail)" <jfwlite@xxxxxxxxxxxxxxx>;
> > > "JFWList (E-mail)"
> > > > > <jfw@xxxxxxxxxxxxx>
> > > > > Sent: Wednesday, December 10, 2003 9:20 AM
> > > > > Subject: FW: [JFWlite] lap tops and Jaws.
> > > > >
> > > > >
> > > > > Below is a response from FS which clarifies their position on
> > > > > video cards
> > > > > and compatibility with JFW. It appears to me to say that the
> > > > > ATI mobility
> > > > > radion cards used in laptops are ok with JFW, which has been
> > > > > an item of
> > > > > controversy with some on this list:
> > > > >
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: Freedom Scientific Support
> > > > > [mailto:support@xxxxxxxxxxxxxxxxxxxxx]
> > > > > Sent: Thursday, December 04, 2003 11:33 PM
> > > > > To: COrange@xxxxxxxxxxxxxxx
> > > > > Subject: Fw: [JFWlite] lap tops and Jaws.
> > > > >
> > > > >
> > > > > Dear Chip
> > > > >
> > > > > Thank you for contacting Freedom Scientific technical
> > > > > Support. There has
> > > > > been some issues with the ATI Radeon cards. However,
> > > Jaws has worked
> > > > > successfully with ATI Radeon 7000 and 9000 series cards.
> > > > >
> > > > > Below is a FAQ in regards to Jaws and video cards:
> > > > > The video cards listed below have compatibility issues with
> > > > > JAWS. All other
> > > > > video cards either work with JAWS or have not been tested in
> > > > > the Freedom
> > > > > Scientific test labs.
> > > > >
> > > > > Nvidia Quadro series and Nvidia mobile video cards are not
> > > > > compatible with
> > > > > JAWS: Video Intercept Errors.
> > > > > (
> > > > >
> > >
> http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=401).
> > > > >
> > > > > ATI Video cards and instability with JAWS.
> > > > > (
> > > > >
> > >
> http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=400).
> > > > >
> > > > > Older issues with JAWS and specific video cards can be found
> > > > > by going to the
> > > > > Freedom Scientific support page
> > > > > http://www.freedomscientific.com/fs_support/Specific_Product.c
> > > > > fm?ProdID=1
> > > > > Go
> > > > > to the "Search Our Knowledge Base..." section and select
> > > the following
> > > > > search options:
> > > > >
> > > > > Bulletin Type: All
> > > > >
> > > > > Product: JAWS
> > > > >
> > > > > Category: Video Cards
> > > > >
> > > > > Tracey Jackson,
> > > > > Freedom Scientific Technical Support Specialist
> > > > >
> > > > > The following additional resources are available for technical
> > > > > support: contact us directly at 727 803 8600.
> > > > > Visit our web site at
> > > > > http://www.freedomscientific.com/index.html
> > > > > -----Original Message-----
> > > > > From: Chip Orange [mailto:COrange@xxxxxxxxxxxxxxx]
> > > > > Sent: Thursday, December 04, 2003 9:31 AM
> > > > > To: 'JFWlite@xxxxxxxxxxxxxxx'
> > > > > Cc: Freedom Scientific (E-mail)
> > > > > Subject: RE: [JFWlite] lap tops and Jaws.
> > > > >
> > > > >
> > > > > Really????? I'm using that particular video card (the ATI
> > > > > mobility radion
> > > > > 7500) quite sucessfully on my IBM Thinkpad. I think I'll
> > > > > send them a copy
> > > > > of this information to get their comment.
> > > > >
> > > > > Chip
> > > > >
> > > > >
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: Anna K Byrne [mailto:annakb@xxxxxxxxxxxxx]
> > > > > > Sent: Wednesday, December 03, 2003 7:33 PM
> > > > > > To: JFWlite@xxxxxxxxxxxxxxx
> > > > > > Subject: RE: [JFWlite] lap tops and Jaws.
> > > > > >
> > > > > >
> > > > > > There is sometimes a concern about the video card, as with a
> > > > > > desktop. FS
> > > > > > told me not to purchase the ATI 7500 video card
> with the Dell
> > > > > > Inspiron.
> > > > > > At 08:42 AM 12/3/2003, you wrote:
> > > > > > >I'm not sure why that's necessary; I've not seen anything
> > > > > > from FS like "you
> > > > > > >cannot use brand X or feature X with jfw", have you?
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: J GARCIA [mailto:j.garcia235@xxxxxxxxxxx]
> > > > > > > > Sent: Tuesday, December 02, 2003 4:33 PM
> > > > > > > > To: JFWlite@xxxxxxxxxxxxxxx
> > > > > > > > Subject: Re: [JFWlite] lap tops and Jaws.
> > > > > > > >
> > > > > > > >
> > > > > > > > Regarding the purchase of a laptop...
> > > > > > > >
> > > > > > > > Simply send FS tech support a copy of the
> laptop's specs and
> > > > > > > > they will tell
> > > > > > > > you whether or not you can run the thing with jfw.
> > > > > > > >
> > > > > > > > J Garcia
> > > > > > > > ----- Original Message -----
> > > > > > > > From: "Steve" <k8sp@xxxxxxxxxxx>
> > > > > > > > To: <JFWlite@xxxxxxxxxxxxxxx>
> > > > > > > > Sent: Tuesday, December 02, 2003 11:32 AM
> > > > > > > > Subject: Re: [JFWlite] lap tops and Jaws.
> > > > > > > >
> > > > > > > >
> > > > > > > > > I think most laptops work well with JFW. The
> things I'd
> > > > > > > > watch for are:
> > > > > > > > >
> > > > > > > > > 1) Keyboard layouts in laptops vary; choose
> one you are
> > > > > > > > comfortable with;
> > > > > > > > > some of them have different locations for the
> apps key,
> > > > > > > > insert, delete,
> > > > > > > > and
> > > > > > > > > home/end, windows key, and I've seen some
> with different
> > > > > > > > locations for the
> > > > > > > > > control key.
> > > > > > > > >
> > > > > > > > > 2) There are a few laptops where you can
> control several
> > > > > > > > functions via
> > > > > > > > > function key commands. I know this is true for
> > > the Toshiba
> > > > > > > > notebooks.
> > > > > > > > Also,
> > > > > > > > > there is a switch in some Toshibas where you
> can disable
> > > > > > > > the monitor.
> > > > > > > > This
> > > > > > > > > would extend battery life.
> > > > > > > > >
> > > > > > > > > Take my advice, I don't use it anyway.
> > > > > > > > >
> > > > > > > > > Steve
> > > > > > > > > k8sp@xxxxxxxxxxx
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Visit the JFWLite web page at
> > > > > > > > > http://www.jfwlite.com/
> > > > > > > > > To unsubscribe: jfwlite-unsubscribe@xxxxxxxxxxxxxxx
> > > > > > > > >
> > > > > > > > > Your use of Yahoo! Groups is subject to
> > > > > > >http://docs.yahoo.com/info/terms/
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
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> > > > > > >http://www.jfwlite.com/
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> > > > > > >
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> > > > > >
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