james I work at FedEx and use jaws with a 3270 immolator. the problem you
might have is the tech or your self setting up parameters for jaws and
writing scripts but after that it works fine.
----- Original Message -----
From: "James Homuth" <james@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 21, 2006 2:43 AM
Subject: JFW in a call center environment
I was recently interviewed for a job at a call center, and am wondering if anyone here who works in a call center can tell me, overall, how well JFW works with the software they used. Particularly, so far as sitrix is concerned, but also programs requiring a DOS-like interface. Anyone involved with Rogers Communications might be able to shed some light on that, perhaps, as I'm told they use all of those. Any information on the matter would be more than a little appreciated.
James, List Admin
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